The world of workforce management is ever-changing. It can be difficult to keep track of the latest WFM trends with technological advancements, the development of new systems, and the evolution of best practices. Therefore, to get a handle on the current state of the industry, you have to look ahead.
This post will look at some of the most innovative workforce management technology in 2022. We will explore how each type of software is making a difference for reps, managers, and companies.
How We Created the List of the Best Workforce Management Software
We use our product discovery software to scrape top lists from multiple Software Ranking websites and combine them in our list of Top 100 Workforce Management Software. We then studied user reviews and expert reviews for each product to list out each product’s Key Features and MetaData.
In addition, we review recorded demos of each product; if possible, we take demos of the product. Afterward, we let experts evaluate US/UI design and usability.
Lastly, we use Search intent data for each product, website traffic trend, Google trends, and Social Listening tools.
First, it is important to note that the above ranking is based on specific needs and should not be considered the end of your search for workforce management software. The solutions listed in the Top 20 are the best of the best products chosen from more than 100 competitors.
Each solution can be of great use depending on your case. If you have very specific needs, we recommend testing many solutions with free trials or demo versions.
Our selection is based on our research and analysis of more than 100 workforce management software solutions and user reviews about these products. This allows us to create a list that includes work management software covering all kinds of needs. This applies whether you are looking for an agile project management tool or a simple time-tracking solution.
Workforce Management Software Overview
Below is a quick breakdown of the workforce management system and what it means for you and your business.
What is Workforce Management Software?
Workforce Management is not just a tool or system. It is a set of processes and practices that help organizations optimize their workforce. The ultimate goal is to ensure that employees are engaged and productive while reducing labor costs.
Organizations use WFM tools to forecast staffing needs, manage schedules, calculate labor expenses, and track employee performance. These tools help maximize the use of employee time, minimize labor expenses, and improve customer satisfaction. This is done by ensuring that staff is always available when needed. without being overstaffed during slow periods.
WFM has been an active tool for many years evolving from simple spreadsheets to sophisticated cloud-based systems. These systems allow managers to access data from anywhere easily.
Today’s workforce management system offers advanced capabilities. This includes real-time reporting on employee productivity and engagement levels and predictive analytics for future demand forecasting.
What Does Workforce Management Software Do?
Workforce management software is essential for companies with a large employee base. It streamlines the process of managing salaries, schedules, and time-off requests. Therefore, managers can focus their efforts on other areas of the business.
Its design helps increase efficiency and makes life easier for human resources departments and employees.
In simpler terms, workforce management software centralizes all information about a company’s employees in one place. This means supervisors can view everything they need to know about their workers in one central location.
Some major functions of the workforce management software include:
One of the most basic functions of workforce management software is to process employee payrolls. Some solutions can integrate with payroll applications you may already use. Others come bundled with a payroll application.
The software also allows managers to schedule employees and ensure they are clocking in and out at certain times. Another core function is to track employee time off, including vacation and sick days.
The process of scheduling is the most common use of a workforce management system. It allows you to assign employees to jobs or shifts, and even helps distribute assignments fairly. The software can ensure compliance with labor laws and improve employee morale.
Time and Attendance Tracking
This is one of the most common features of a workforce management system. The ability to track time and attendance for employees can help managers understand time spending and time usage.
This can help reduce labor costs by ensuring that employees are working efficiently and effectively. This increases efficiency by prompting them to spend less time on non-essential tasks.
Workforce Management Software Meaning
The workforce management system is a category that helps companies manage their employees’ time and attendance. These systems’ design gives employers real-time information about their employees’ activities, actions, and productivity.
Workforce management software provides multiple benefits for businesses. This includes cost savings and greater efficiency. In addition, the software can help employers improve employee performance and engagement. Also, it reduces employee turnover and increases productivity.
Workforce management systems’ design integrates with other business software programs. This includes accounting, customer relationship management (CRM), or human resource management (HRM) systems. The integration allows for more comprehensive tracking of employee data across multiple departments within an organization.
Main Features of Workforce Management Software
The workforce management software can create job descriptions, organize employees, and track employee hours and overtime. It also records employee expenses, and wages, and manages payroll and benefits, among other things. Employers can use it as a time clock system for payroll purposes.
The following are some of the main features that workforce management software offers:
Workforce management tools help manage employees’ time in the most efficient way possible. The time tracking feature allows recording the time spent on each task to analyze it later and improve productivity. This is especially beneficial for businesses with multiple departments. It helps them identify which areas need improvement.
The attendance management feature of workforce management software helps you keep track of employee attendance and absence.
This feature allows tracking the hours employees work and their attendance and absence records. Employers can use this information to calculate the amount of time each employee spends working. Therefore, they can accurately calculate their salary and other compensation.
The performance management feature of workforce management software allows HR department to track and assess employee performance. With the help of the software’s performance management feature, they can identify and address problem areas in the workplace.
The performance management feature of workforce management software will enable the HR team to have a deeper understanding of employees’ strengths and weaknesses.
Benefits of Using Workforce Management Software
The prospect of workforce management software may seem daunting to some. Often, employers are uncomfortable with technology or think that it’s unnecessary to use anything aside from a spreadsheet. Here are some good reasons why employers should consider taking the leap and adopting workforce management software:
Workforce management software helps improve productivity. By automating many of the tasks to perform manually, such as managing shifts and assignments, it frees up more time for other important aspects of the job.
For example, suppose an employer needs to assign employees a shift at short notice. In that case, the employer can use the software to generate a list of available workers interested in working during that period.
Happy employees are productive employees, and keeping your employees happy is one of the main benefits of using workforce management software. When workers clearly understand when and where they’re supposed to be working, they’re less likely to feel stressed or upset with their schedules.
With a cloud-based platform, all employees can access information and resources from anywhere. This means that managers no longer need to be onsite to make changes or view data. This is because everyone can log into the system remotely and see what’s happening.
What Companies Should Buy Workforce Management Software?
Workforce management software is beneficial to any company that has employees. This includes businesses of all sizes and types, from large corporations to small local shops. Here are some examples of industries that use workforce management software:
Service-oriented businesses like restaurants, hotels, and retail stores need to ensure that they have enough staff on hand. Therefore, clients don’t experience long wait times or get ignored by staff members who are off doing other things instead of serving customers.
What Does Workforce Management Software Cost?
The cost of workforce management software depends on the type of product chosen and the number of employees available.
Most companies that use workforce management software pay an annual subscription fee. Some companies also pay for additional features, such as employee training or payroll services.
Workforce management software can be relatively expensive. This is because it’s a highly specialized product that needs customization for each company’s needs. The average annual cost for an enterprise-level workforce management solution is about $300 per employee. Smaller companies might pay less than this amount. However, larger organizations can expect to pay more than $1,000 per employee.
Types of Workforce Management Software
There are many types of workforce management software. However, they all serve the same purpose: to help manage employees and make sure they are working as efficiently as possible.
Here are some of the most common types of workforce management software:
A timekeeping software’s design helps businesses track employee work hours and overtime. Employers can use it to create payroll reports and generate tax forms. The timekeeping software can automatically track when employees start and end their shifts or workdays.
Task Management Software
Task management software allows employers to assign tasks and deadlines to employees. It can also track progress, and assign new tasks when something goes wrong or if an assignment needs more time.
Task management tools also allow managers to keep tabs on time spent on each task by different employees. This sees where they need more help or whether the work is overwhelming.
Trends in Workforce Management Software
Below are some of the latest trends in workforce management software that we can expect to continue developing in 2022:
The process of automation is one of the most important trends in workforce management software. It’s likely to increase in the coming years. Employees can perform their tasks with minimal human intervention with automation. It also frees up time for managers to focus on other things. The increasing use of AI will also make it possible for businesses to scale up their operations without hiring more people.
The use of data analytics will also increase over the next few years as more companies realize its importance in business growth and productivity. Data analytics helps companies understand how they are performing, where they can improve their processes, and how they can improve their customer service.
It will also become more widely used as more companies embrace digital technologies that give them more access to customers’ data and behavior patterns.
Artificial Intelligence (AI)
The use of artificial intelligence is another key trend that will continue into 2022 and beyond. This is because it will have a huge impact on how businesses operate in the future.
Many companies already use AI as part of their workforce management software. Still, it will only increase over time as AI becomes more powerful and reliable thanks to advances in technology such as machine learning and deep learning algorithms.
What is the Best Workforce Management Software?
Choosing the best workforce management software is difficult, as many options are available. How do you know which one is right for your business with so many possibilities? The best way to find out is to try it for yourself. The products on our list are a great place to start.
How to Choose the Right Workforce Management Software
When it comes to choosing workforce management software, there are a lot of factors to consider. You need to ensure that you are getting an easy-to-use solution that will help you manage your employees and their time. At the same time, you also have to make sure that the solution is affordable and flexible enough for your needs. This is so it doesn’t become too much of a burden on your end. We are here to help, so try out some of our recommendations.
Workforce management software is proving to be a positive development for employers, allowing them to manage their workers efficiently. This software is revolutionizing time and attendance, scheduling, and payroll. The future looks bright for workforce management software development as the market competition increases and companies look for more features to offer their clients.