ADP Workforce Now Overview
ADP Workforce Now is a software that helps businesses manage time and attendance, payroll, benefits administration, talent management, and other HR functions. Organizations can use the modules to effectively handle the intricacies of the employee lifecycle.
The program, which is based on a single, flexible database, allows data to be synchronized across different components, reducing human entry and data inaccuracies. How does this compare to its competitors? Keep reading this ADP Workforce Now review to find out.
We believe that this HRM system delivers better data privacy and security by including protective layers such as intelligent detection, physical security, fraud defense, and other methods.
Pros and Cons
+Unified Platform – This software provides a seamless HR ecosystem that offers all the necessary HR management tools.
+User-friendly – According to several reviews, ADP Workforce Now is easy to navigate, implement, use, and access.
+Supportive Customer Service – The dedicated customer support division helps customers who experience issues.
+Quick Updates – All employee data updates are painless and simple, as responses and saves to changes are quick.
-Poor Reporting – According to 45% of reviewers, cloud reporting is time-consuming and clunky. Adding required fields can be a challenge.
-Requires Training – Learning all the essential information and features can be time-consuming, making initial use difficult.
-Slow Customer Service – Customer service does not respond quickly.
Usability
ADP Workforce Now has over 740,000 clients in over 140 countries. Organizations in any industry can use the service. Nevertheless, it does bring expertise in certain fields of manufacturing, hospitality, financial services, healthcare, construction, government, education, professional and technical services, retail, restaurant, and non-profit organizations. At the time of this ADP Workforce Now review, Jelly Bean, The Boston Globe, Eileen Fisher, and The Bancorp are among the clientele.
With streamlined processes, real-time insights, seamless integration, employee self-service, and simple information management, this higher-end platform is easy to use for all clients.
If you’re having difficulty, you can visit the customer support area, which includes a list of frequently asked questions (FAQs) with quick answers to typical problems, including login problems, password resets, security alerts, mobile access, and other concerns.
Features
The higher-end features of this software include:
- Payroll – All information is accessible through a simple interface in one central area. This system can manage tax filings and provides automated deductions regarding benefits and other remuneration.
- Talent Management – Recruiting and hiring, as well as growth and management, are covered here. Generating job descriptions and advertising jobs are among the processes that the software automates.
- Time and Attendance – Scheduling, tracking, and compliance are all features of ADP Workforce Now. Visual schedules, digital time-clocking, audit trails, automated governance and procedures, and clocks with finger scanning functionality are all available.
- ADP DataCloud – This AI feature has two main functions. The benchmarking feature gives you access to dependable industry statistics, as well as the option to compare your business’s data and trends to that of similar companies.
- Benefits Administration – A toolkit provides managers and employees with various capabilities. Managers can use the ADP AE Snapshot function to get employee metrics on enrollment decisions and preferences.
Support Quality
Depending on whether you’re an administrator or employee, ADP offers two types of customer support.
- Phone: You can reach customer phone support at +1 (800) 227-5237. Alternatively, you can contact the support and login help center at (844) 227-5237.
- Email: There is no listed email support option. Nevertheless, the client service page of the website offers a live chat feature where you can talk to virtual assistants.
- Training: ADP Workforce Now provides numerous free resources, such as insights and articles. You can take courses regarding a range of topics, which are offered in classroom and webinar formats, and eLearning. The availability of these depends on the country and region.
ADP Workforce Now Pricing – What Does it Cost?
ADP Workforce Now pricing depends on your specific business. The software offers numerous plans depending on the specific needs of your business. You have to contact the company to receive a quote. The different ADP Workforce Now pricing plans are:
| Free Trial | No |
| Payroll Essentials | Payroll and Tax and Add-ons |
| HR Plus | Payroll and Tax, Onboarding, Enhanced HR tools, Digital Record Keeping, plus Add-ons |
| Hiring Advantage | Payroll and tax, Onboarding, Enhanced HR tools, Digital Record Keeping, Talent Acquisition, and Add-ons |
| Performance Plus | Payroll and Tax, Onboarding, Enhanced HR tools, Digital Record Keeping, Talent Acquisition, Compensation Management, Performance Management, and Add-ons |
Currently, you can receive four months free if you sign up to the platform.
Conclusion
ADP Workforce Now is a cloud-based HR and payroll software that is ideal for organizations of all sizes. Many reviews stated that it is challenging to understand at first and that performance evaluation and reporting tools need to be improved. Despite this, the system is generally user-friendly, enables rapid access to information, and automates the majority of manual HR processes. When it comes to further functionality, it also integrates with other apps. ADP Workforce Now is an excellent option if you need a comprehensive HR solution.
We hope this ADP Workforce Now review helped assist you in making a decision!
Try out ADP Workforce Now today!
Do you need a better way to manage and control your business functions? ADP Workforce Now might be the solution for you. Sign up today to get your business back on track.