│ Connecteam Overview
Running a business can be a big challenge, especially when you have multiple deskless employees spread out across your working locations. It can be tricky to keep up to date with what everyone is doing and maximize communication and efficiency throughout your company.
Connecteam aims to help with this. A multifunctional, mobile-first platform, Connecteam is designed to help you engage and manage your deskless employees, saving time and boosting efficiency, but is it the right fit for you? Read our Connecteam review to find out.
|Connecteam – Best for deskless employees||Connecteam is one of the top apps for managing and maximizing the potential of your deskless employees, giving you a range of features and functions to enhance your business operations.|
│ Connecteam Pros and Cons
Before we look closer at the main features of Connecteam and the kinds of businesses that can benefit from these solutions, let’s first take a look at some of its major pros and cons. This should help you decide whether or not Connecteam is right for you.
A one-stop-shop for efficiency
Connecteam was designed from the ground up to improve efficiency in the businesses that use it. From its handy communication features to its employee scheduling and time clocks, everything about this app can help your company save time.
Very simple to use
Another great thing about Connecteam is how easy it is to use. Many user reviews talk about the intuitive and beginner-friendly nature of this software, so you won’t need to worry about spending ages training your employees in how to use it.
A wide range of features and functions
Connecteam is also a very multifunctional app. It can do so much, from facilitating communication between your teams to helping with on-boarding and employee training, as well as scheduling shifts and more.
Free to try
Another thing we love about Connecteam is that you don’t need to spend anything to try it out! There’s a completely free plan that provides full access to all of the main features for you to try before you move up to a more advanced plan.
A highly customizable solution
Another great aspect of Connecteam is its customizability. Users are free to customize their plan to suit their business, adding employees, using the features your company needs, getting rid of features that aren’t any use to you, and so on.
Customer service needs improvement
One of the downsides with Connecteam is that, for now, the customer service is only available via email. This is a bit disappointing at a time when so many other companies offer speedy live chat support.
Desktop version is lacking
Another negative aspect of Connecteam is that it’s quite a mobile-oriented service, and the desktop version of the app has been criticized by some users for not being as well-designed or fully-featured as the mobile version.
Auto scheduling is missing
Some users have also complained that Connecteam currently fails to offer any kind of auto scheduling, as all schedules need to be made and managed manually. This is something we could see remedied in the future via an update.
|Connecteam Advantages||Connecteam Disadvantages|
|Maximize your company’s efficiency||Only email support available|
|Super straightforward||Very mobile-centric|
|Lots of handy features||Payments can be sluggish|
|A free plan to get you started|
|Adaptable to suit your needs|
Try Connecteam now!
If you’re running a business with deskless employees and want to keep everyone on the same page, Connecteam can unite your company, bringing teams together for more efficient and effective operations.
│ What Is Connecteam?
Connecteam is a multifunctional piece of business software which aims to be your all-in-one company app for employee management. Aimed primarily at businesses with deskless employees, this app offers a wide range of features to improve efficiency company-wide.
Offering multiple solutions from just one main dashboard, Connecteam allows users to simplify employee communications, enhance daily operations, and improve employee skills and knowledge, and it’s completely customizable, so users can add or remove features they need or don’t need, respectively.
Plus, since Connecteam is aimed at deskless employees, the app is accessible on employee devices even when they’re out in the field, providing them with updates, reminders, and other useful information they need to get their work done in the most efficient and effective way.
So, what can this app actually do? Well, one of its main features is scheduling. You can schedule shifts and dispatch jobs with ease via Connecteam, and it even lets you upload a bulk of shifts via Excel files directly into the app, letting everyone know when and where they need to work each week.
Connecteam also has a clock in and clock out feature, letting you keep track of when people are coming to work and when they’re heading home. Employees can also use the app to request absences, view previous timesheets, tick items off their daily checklists, and even sign forms digitally.
The app even has its own chat platform to allow different remote teams and deskless workers to communicate easily with one another, as well as training courses and other features to bring new hires on-board more easily.
|Fully-Featured||Connecteam has a huge range of features for your business|
|Mobile||Connecteam is a mobile-oriented app, ideal for deskless employees|
|Communication||With its own communication platform, Connecteam brings workers together|
|Customizable||You can customize Connecteam with the features and functions you need|
|Free||There’s a completely free Connecteam entry-level plan to get you started|
│ How Does Connecteam Work?
So, how do you use Connecteam? Well, since this software is so intuitive, it doesn’t require a lot of training or figuring out, and you should be able to start making the most of Connecteam’s many features and functions in no time at all.
The first thing to do is to head over to the Connecteam website and create your account. You can pick and choose from one of the various payment plans available, or you can try out the free plan to test Connecteam without paying a penny.
Once you’ve picked a payment plan and entered some basic details to make your account, you’ll be able to download the Connecteam software to your devices and install it. Again, this process is quick and easy.
And once Connecteam is set up on your systems, you can login and start using the various features. On the scheduling screen, for example, you’ll be able to make and manage working schedules for your employees.
You can also make the most of Connecteam’s time-tracking advantages to keep track of when your deskless employees are working, and there are all sorts of advanced features to play around with, like the possibility to set up clock-in kiosks at your working locations.
Connecteam also opens up new opportunities for your employees. It features a built-in communications service, letting workers chat with one another while also allowing managers and other high-level professionals to issue alerts, reminders, and push notifications direct to worker devices.
│ Connecteam Features
Connecteam has a huge range of impressive features that make it one of the most multifunctional employee management apps around right now. Here are some of the main features of this app and brief descriptions of how they work.
One of the key features of Connecteam is its scheduler. There’s a drag and drop schedule maker that managers and HR leaders can make use of to create, manage, and edit shifts on the fly.
You can save shifts that work well to use again, as well as setting daily or weekly hour limits so that workers aren’t overstretched.
Time-tracking is another big part of Connecteam, and the app has two different sorts of time clocks to keep track of employee working hours. This makes it easy for employees to clock in and out for each shift, and you can even take the system further by setting up an on-location clock-in kiosk.
Connecteam also has time sheets that track the day-to-day shift times of each worker, with clear visual flags for overtime, breaks, and so on.
The communication side of Connecteam is arguably its strongest feature, and it’s a huge help to companies that have multiple separated teams and deskless workers in different locations.
It allows workers to talk to one another and share information, as well as allowing you to issue reminders, notifications, and alerts to let workers know about upcoming shifts or warn them when they’re getting close to their daily hours limits.
Task management is another big part of Connecteam. You can create checklists for each of your workers, allowing them to tick off items as they complete them and even provide photos and digital signatures to confirm when certain jobs are complete. Again, all of this is very intuitive, and there’s even a drag and drop form builder and list creator tool.
Training and Quizzes
Connecteam also has features for HR and people management, helping you train up new employees and keep older employees’ knowledge levels up to date.
It includes mobile training, courses, and even quizzes that you can issue to workers to help them remain updated and informed on company policies and procedures.
Why We Need to Use Connecteam
|An all-in-one employee management app|
|Many useful features for improving efficiency|
|Helps improve communication across the company|
|Ideal for businesses with deskless workers|
Use Connecteam for a smoother-running business
Looking for a way to make your business’ day-to-day operations infinitely more efficient? If so, Connecteam is the tool for you, offering a whole host of features to speed up simple tasks, improve communication, and reduce the risk of errors.
│Who Should Use Connecteam?
Connecteam is clearly a useful tool for many different kinds of businesses, especially those with deskless workers. Not sure if it’s right for you? Well, to show how versatile this software is, here’s a brief list of just some of the companies that can benefit from Connecteam’s features and functions.
Retail stores are some of the main businesses that can benefit from the use of Connecteam. It’s helpful for managing and automating activities like opening and closing the store, reporting profits at the end of the day, and so on.
If you’re running a field services company, with lots of employees out in the field carrying out duties like plumbing repairs and roof inspections, Connecteam can help to keep everyone on the same page.
Cleaning and Maid Services
For companies that offer cleaning or maid services, too, Connecteam can be a great solution. It makes it easy for each cleaner or maid to keep up to date with their working schedule and track their working hours throughout the day.
Running a security business involves keeping track of multiple guards and ensuring that agents are in the right place at the right times. Connecteam can help with this, giving you total guard tour reports, custom worksites, and maximum efficiency.
|Used across many industries like retail and security|
|Works for different business sizes, from start-ups to big chains|
|An easy-to-understand with minimal training required|
Make Connecteam your No. 1 employee management tool
Whether you’re running a retail store, a healthcare organization, a security guard company, or some other business that could benefit from a smart employee management app, Connecteam is ready to help.
│Connecteam Cost and Time
So, how does Connecteam perform when it comes to cost and money? Well, as stated earlier on, there’s a completely free plan of Connecteam to try without spending any cash, and even the paid plans are fairly priced and flexible to suit the needs and size of your business.
In terms of time, too, Connecteam is a great app to make use of. It’s designed to be as easy as possible for everyone to use, with only minimal training required. And once your workers understand how to use it, Connecteam can save you lots of time.
Ease of use is a key factor to take into account when you’re looking at any kind of employee management app, and it’s important to find one that is simple to use so that you don’t end up wasting time, rather than saving it.
Luckily, Connecteam is one of the easiest employee management apps to use, designed from top to bottom to suit total beginners. Whether you’re making schedules or issuing alerts and notifications, this app is simple and seamless.
Thanks to its ease-of-use, Connecteam does not require a huge amount of training, so you won’t need to spend too much time teaching your workers how to use it. This allows for rapid deployment and lets you start experiencing the benefits right away.
So, how much do you have to pay for Connecteam? Well, there are multiple payment plans available, and you can choose from three different “Hubs” – Operations, Communications, and HR – with their own set of features and functions. Once you’ve picked a hub, you can choose from one of four different tiers, and you can opt for monthly or yearly payments depending on your business’ needs. Here’s how the four tiers break down.
The Small Business plan is Connecteam’s free plan. It costs nothing per month to subscribe to this plan, so it’s a great way to test out the service and see what some of the key features of Connecteam can do for you. This won’t be good enough for big brands, but it’s an ideal starting point for the smallest businesses.
Next up, we have the Basic plan. This is the entry-level paid plan from Connecteam, and it costs $29 per month for the first 30 users when paying annually. Depending on the Hub you choose, this plan will give you access to all of the main basic features, letting you explore Connecteam’s main functions.
Advanced is the next level up, and prices for this plan start at just $49 per month for the first 30 users. This plan gives you all of the basic features from the Basic plan, along with some useful extras. For example, you might get geofencing for the time clock or unlock some advanced settings and customization options for the communications side of the platform.
At the very top level, we have the Expert plan. This costs $99 per month for 30 users, with a $3 per month additional charge for each additional user. This plan is the most comprehensive option of them all; it gives you everything from the lower levels, along with all of the advanced features that Connecteam has to offer.
|Beginner||From $29 per month|
|Advanced||From $49 per month|
|Expert||From $99 per month|
│Connecteam Tools for Business
Connecteam has a range of special features and tools designed to help almost any business grow and evolve. Here are some of the key tools that can help your company move to the next level.
If you’re tired of manually filling in and filing paperwork like schedules and clock-in forms, Connecteam can revolutionize your business, with a host of enterprise-ready features to digitize paperwork like forms and reports.
Connecteam also delivers a range of reports and analytics to help you enjoy real-time insights into your business operations. This can give you the data you need to make positive changes and improve your operations.
Connecteam even comes with features and functions to upskill your existing workforce and bring new hires on-board with the skills and knowledge they need to enjoy immediate success.
Points to Note
|Improve communication throughout your company|
|Provide workers with crucial skills and knowledge|
|Analyze data and insights to grow your brand|
│Connecteam Use Cases
There are thousands of businesses across the globe already using Connecteam to streamline operations and maximize efficiency. Here are just a few examples of this.
Cage Free Voices
Cage Free Voices is an educational company that educates youths and adults. Before Connecteam, the company struggled with disparate teams and no real onboarding process, but Connecteam changed everything, helping bring teams together and giving new hires an instant head start.
B&B Beverage Management
B&B Beverage Management is a hospitality company that decided to use Connecteam for its daily staff management. The company has greatly benefited from Connecteam’s multiple functions to help all employees access their working schedule with ease, as well as Connecteam’s courses and quizzes to keep employee knowledge up-to-date.
ESP Pros is a security company that decided to use Connecteam to not only improve communication and accountability among members of staff, but also to make the company more appealing in the eyes of clients by harnessing Connecteam’s reports and analytics features.
So, what should you do if you have an issue with Connecteam or need some help figuring out how the app works to make the most of its features for your business? Well, Connecteam does have its own customer support service, but this is one area that is a little lacking at the moment.
For now, Connecteam only lets users get in touch with its support agents via email, so you’ll have to wait a little while for a response, and you won’t be able to get an instant answer to your questions via a live chat or phone call system.
This is a little disappointing, especially when other apps have round-the-clock live chat support systems in place to provide immediate answers to users. However, Connecteam’s email support is still pretty impressive, with speedy, professional responses. Plus, there are lots of help articles and even video tutorials on YouTube provided by the brand to show you how to use its app.
|Email support only|
|Friendly and professional responses|
|Helpful articles and videos|
|Alternative to Connecteam – Homebase|
|Homebase is a free employee scheduling application for small and bigger businesses. It includes a range of handy features to optimize your business’ efficiency like time clocks, payroll management, onboarding, and team communication.|
|Comparing Connecteam to Homebase|
|Connecteam and Homebase are very similar pieces of software with a lot of things in common. They offer a lot of similar features, but there are some differences with pricing and specific functions.|
Running a business with deskless workers in lots of different locations isn’t always the easiest, and it’s vital to make use of any tools and solutions you can find to optimize your operations and improve efficiency.
That’s where Connecteam comes into play. Designed with efficiency and optimization in mind, this handy app can make all the difference to your company, improving everything from communication between teams to shift management.
There are so many functions and features included with Connecteam, making it one of the best value for money investments a company can make. It’s also exceptionally versatile, working well for all sorts of businesses from retail stores to plumbing companies.
Try Connecteam Now!
Connecteam is an industry-leading employee management app, with lots of handy features to help your business flow more smoothly. It’s totally free to try, too, so download Connecteam and see what it can do for you today