Your customers make a judgment on your business within 7 seconds. First impressions count and can determine whether a sale will be made.
Feedback and review management software can help you effectively analyze customer responses. You will know which improvements to make to enhance the customers’ perception of your business.
Finding the best feedback and review management software can be difficult. How do you know which tool is best for YOUR business? How do you know that the tool you choose will provide the greatest benefits for your business?
We have assessed and ranked the best feedback and review management tools available for you to purchase. Discover the best software for your business when using our extensive list and make the best choice for your business today!
Best Feedback and Review Management Software
The software market is saturated with feedback and review management tools. How do you know which software product is the best choice for you?
Our expert list analyses the best feedback and review management software, ranking the best performing tools for you. We follow a comprehensive process so that accurate rankings are determined and so you receive the best information possible.
How We Ranked the Best Feedback and Review Management Software
We follow a comprehensive and reliable method when ranking the best feedback and review management tools.
Here are the steps we take to ensure the best software products are ranked accordingly:
- The top 50 – 100 feedback and review management products are assessed, utilizing expert Software Ranking services.
- Key MetaData and Top Features are analyzed across multiple review platforms.
- Software demos are recorded and reviewed to assess usability.
- Leading experts evaluate US/UI design features.
- We analyze search intent data and website traffic trends, in addition to Google Trends and Social Listening tools.
Which Feedback and Review Management Software Is the Best?
The current best feedback and review management tool is ranked number one in our extensive product list. This decision is based on an assessment of the top 50 – 100 feedback and review management tools available.
The best Software Ranking services are utilized to determine the perfect result. Every angle is covered to ensure all information is utilized to its optimal potential.
An analysis of Top Features and Key MetaData is performed to enhance the ranked list further, assessing expert and user reviews. A range of demos are created whilst an evaluation of US/UI is performed by leading experts in the field.
Finally, search intent data is analyzed along with website traffic trends. Important elements such as Google Trends and Social Listening tools are assessed to create a comprehensive and reliable list.
These are the best feedback and review management tools available from over 100 competitors on the market. Every feedback and review management tool can enter the top rankings inside of our list, possessing a chance to make the top spot!
All feedback and review management software products can provide some benefit to you, the user. The aim of all feedback and review management systems is to enhance the reputation of the business and harness the benefits of customer reviews. Exploit the benefits of customer reviews and control the perception they can derive.
The best tools often depend on what you are looking for in the software. You may prefer a different tool to other similar businesses in your field of expertise. To truly find the best feedback and review management tool for your business, review demos and access free trials. Assess first-hand what a feedback and review management tool can do for you!
Best Feedback and Review Management Software Guide
What is a feedback and review management tool, and how can it help you and your business? Read our extensive guide for a complete deep dive into review management tools and how they can help your business develop.
What Are Feedback and Review Management Tools?
Feedback and review management tools allow you to analyze and manage customer reviews.
Did you know that 90% of customers will read your business’ reviews before deciding whether to purchase? Many customers choose to leave reviews but how can you manage the data and use it to your business’s advantage?
Incorporating a feedback and review management software product into your business network system can help you to analyze customer reviews. Place the reviews in the best places for other customers to read them. Target customers directly to increase your number of reviews.
Exploit customer reviews for the advantage of your business! Manage reviews as a marketing tool to advertise your business and your products and aim for business growth.
How Can Feedback and Review Management Software Help My Business?
Feedback and review management software can help a business assess customer reviews and address any concerns. You can capitalize on positive reviews and place them in view of a wide-reaching audience.
This software helps a business to analyze and track data, assess rankings, and feature higher during online searches. You can target the customer directly for a review and enhance your engagement levels and reputation.
How can review management tools help you? Here are the main benefits of using a feedback and review management software tool:
- Increase the number of reviews your business receives.
- Request reviews directly from customers.
- Improve levels of engagement.
- Boost your customer reach.
- Generate a greater number of leads.
- Achieve a higher ranking on Google.
- Develop trust with customers and others in the industry.
- Manage all reviews and feedback using a dashboard.
- Analyze and track data and rankings.
- Absorb negative reviews and make improvements to your business.
What Are the Features of Feedback and Review Management Software?
The features of feedback and review management software include improving the reach and reputation of the business. You can effectively manage customer reviews and use reviews as a key marketing tool.
Here are the top 5 most popular features of feedback and review management software tools:
- Manage your reviews. Keep all of your reviews in one location so you never miss any feedback!
- Increase your reviews. Achieve a greater number of reviews, improving your customer reach!
- Improve your Google ranking. Increase your chance of featuring highly during a customer’s Google search!
- Enhance customer trust. Be the business that the customer knows they can rely on and trust!
- Analyze your reviews. Assess what you need to improve in the business and where the business is doing a great job!
What Are the Benefits of Feedback and Review Management Software Tools?
The benefits of feedback and review management tools are far-reaching and can help a business increase its growth exponentially. Integrating this tool into your company system can help develop customer trust and reach whilst making your business visible.
Here are the main benefits of using a feedback and review management tool in your business.
Manage Your Reviews
Use a feedback and review management system to maintain all of your customer reviews and expert reviews in one place. Never miss a customer review! Access a comprehensive dashboard so you can see all reviews whenever you need to.
There are many different review sites where a customer can leave a review about your business. How do you know that you are reading all customer and expert reviews concerning your business?
Never miss a positive or negative feedback point again with all reviews loaded to your bespoke review dashboard!
You can use this benefit to capitalize on positive reviews, making sure that these reviews are visible to customers and industry experts. You can also act on any negative review points and make important improvements to your business.
Continually improve your business with the help of your customers’ insights! Your customers experience first-hand the products and services that your business has to offer. They are best placed to judge the pros and cons of your business and your products or services. Let your customers help you to grow your business and be as successful as possible.
Increase Your Reviews
Using a review management system will increase your number of reviews. Make your business unmistakeable and distinguishable from the competition!
Customers will leave reviews more often if they see previous customer reviews have already been created. Entice your customers to express how they feel about your business! Witness your customer contact levels increase as you develop and grow your business.
Increase Your Engagement
Excellent reviews are derived from great customer experiences. Retain your customers and increase your customer engagement levels through user feedback and review management tools.
Make YOUR business relatable and create customer loyalty for your business. Your customers will want to visit your business time and time again!
Generate Greater Leads
Attract new customers through capitalizing on existing customer reviews. When your customer posts a review on an online platform, their social media friends will see that review. Generate leads and grow your business through a review management system!
Improve Your Google Ranking
When a customer creates a Google search, you need to be at the top of the search! The top few results will be noticed by the customer and so ranking lower may be hurting your potential growth.
A greater number of reviews can provide a strong signal to the Google search engines, assessing your business to be reputable. Create a high number of reviews to improve your Google rank by using a review management system.
Track Reviews and Ratings
Your reviews will be contained in the system dashboard, aiding ease of use for you and your business. Track reviews and generate effective replies, whilst taking action on negative reviews.
Analyze review data to assess what areas your business needs to work on and which areas are working well. Using analytics, you can see real-time improvements to your reviews and your customers’ perceptions.
Which Companies Should Buy Feedback and Review Management Software?
All types of companies should purchase a feedback and review management software product! Every company thrives on positive customer experiences, from small businesses to medium businesses and beyond!
Small businesses and recently launched businesses need to let customers know they exist. Using a review management tool can encourage customers to leave reviews. This inturn increases customer engagement and customer reach. A small business can experience significant growth in a short period when using a review management system.
A medium business will already be well-known to customers, but what about its reputation? A medium business needs a great reputation to stand out from its competitors and to develop customer loyalty and retention. Using feedback and review management tools can help a medium business to achieve this, capitalizing on positive reviews.
An entrepreneur will need to reach their target customers when developing their enterprise. Using review management systems can ensure that an enterprise reaches every corner of the globe.
What Do Feedback and Review Management Software Cost?
The cost of a feedback and review management tool will vary depending on the brand you use. Typically, prices fall between $60 to $110 per month per user. Although some companies will provide bespoke, tailored packages for larger businesses and specific enterprises.
- $25 – $40 per month for smaller businesses
- $60 – $110 per month for medium businesses
- Bespoke packages for enterprises
Try a variety of tools to determine which review management system will benefit you before purchasing. You will be under no obligation to purchase the software and can use the tool firsthand to assess the benefits.
Our best feedback and review management software list is a great place to start finding the best quality tool for you.
Are There Any Niche Review Management Tools Available?
Feedback and review management software operates to improve the reputation of a business. Whilst there are many different review management tools present on the list, there is no specific variation on the market.
The differences in review management tools will depend on the platform layout and the ease of use the software offers you. You can only fully appreciate the differences in platforms through using the review management tools yourself. Take advantage of review management free trials to determine your favorite platform.
Are There Any Relevant Trends Concerning Feedback and Review Management Software?
Software trends are focusing on the customer experience and the reputation that a business portrays online. This is impacted greatly with social media usage and video reviews of customer experiences.
A business’ identity and perception are valuable commodities in today’s business world. Identity and reputation are extrinsically linked and should be managed to portray the highest customer perception. Such trends may determine your purchase of review management tools for your business.
Here are further latest trends to consider:
- Transforming business online. Today, all businesses are invoking a digital transformation to place at least part of their business online. e-Commerce can help almost any business to grow and reach more customers through online reviews.
- Integrating AI. Utilizing the capabilities of AI can help you to monitor customer activity and references to your business across all platforms. You can perceive exactly what the customer thinks about your business, and what they want from your business.
- Incorporating voice search. Voice search is being incorporated into search engine optimization methodology, making SEO for your business more complex. Integrating review management tools into your system will help stay on top of SEO developments. Make sure that you know what to expect!
Which Is the Best Feedback and Review Management Software Available?
Our comprehensive list contains the latest and greatest feedback and review management software tools for your business. Professionally ranked, you can determine the best tool for you!
This list is continually updated to consider new tools on the market, providing you with the latest information. The list will additionally record any improvements or issues with current review management systems.
Above all, try feedback and review management tools yourself! Most software products will offer a free trial so you can see which tool works for you and your business.
Take advantage of as many free trials as possible! You will be under no obligation to purchase the software if you are not happy with the product.
How Can I Choose the Best Feedback and Review Management Software?
Review our list for the best feedback and review management software tools and systems available to you! You can search through the list to find the highest-ranked tools and decipher which software is best for your needs.
Access a wide range of free trials to test the highest-ranking feedback and review management products. You will then be able to decide which software products will suit your business needs and your own personal preferences.
Purchasing a review management tool for your business is a big step to take. You will want to make the right decision and choose the tool that is going to improve your business’ reputation. Take advantage of free trials to find your favorite review management system!
Rundown of the Best Feedback and Review Management Software
How can a feedback and review management system help you and your business? A review management tool can capitalize on customer reviews and maximize their potential. You can place positive reviews in the best place for customers to see them, and act on negative reviews.
Your business can use this tool to increase customer reach and enhance customer engagement. Improve your reputation and develop brand loyalty and customer retention!
Using a review management tool can increase your Google ranking and enable your business to be visible in a customer’s search. Optimize your visibility and let potential customers know what you can offer them!
Furthermore, a review management tool is a key to tracking and analyzing data and assessing the next steps for your business.
Find the best feedback and review management software tools today in our up-to-date, comprehensive list!