Pipedrive: An Affordable CRM Solution
Improving customer service and experience is the essence of Customer Relationship Management (CRM). It is a useful tool for enhancing business productivity and efficiency and gathering other applicable metrics.
With numerous customizable features and several affordable pricing plans, Pipedrive is the go-to provider for many consumers and allows companies to manage their sales funnel. CRM tools at the right price seem challenging to find, but Pipedrive offers more than a few viable options fit for every budget. The company offers a 14-day trial during which you get full access to the platform.
We put our value metrics to practice and reviewed all relevant Pipedrive pricing plans that accommodate any business need – read our list to find your best pricing model.
Overview of Pipedrive’s Pricing Plans 2023
|Pipedrive Pricing Plans||Monthly Pricing Plans (per User)*||Annual Pricing Plans (per User)*|
|Cost per Visual dashboards||$21.90||$37.90|
|Advanced user permissions (sets)||2||2||15||3||Unlimited|
|Cost per Advanced user permissions (sets)||$10.95||$18.95||$3.99||$24.97|
|Document open tracking||Free||Free||Free|
|Cost per Workflow automation||$1.26||$0.42||$1.00||$0.66|
|24/7 customer support||Chat||Chat||Chat||Chat and phone||Chat and phone|
|Cost per Features Listed||$0.50||$0.59||$0.50||$0.74||$1.47|
Pipedrive Pricing Plan Offer: Overview
|Simple data import and easy customization||Essential Plan features included +||Advanced Plan features included +||Professional Plan features included +||Power Plan features included +|
|Lead, deal, calendar, and pipeline management||Full email sync with templates, open and click tracking and group emailing||Streamlined lead routing and account access controls for teams||Project planning, tracking and delivery||Enhanced security preferences|
|Seamless data import and 400+ integrations||Automations builder, including email sequences||Document and contract management with e-signatures||Phone support and CRM implementation||Complete access to all features|
|24/7, multi-language support||Meeting, email and video call scheduling||Revenue forecasts and deeper reporting capabilities||Scalable control of account permissions and visibilities||Unlimited reports and customizations|
|Extra deal and field customization options||Ideal for increasingly busy pipelines and complex team structures||Double the number of automations per user|
Join Pipedrive’s Essential Plan Today
Enjoy 24/7 customer support, dead and deal calendar, over 400+ integrations, and customizable features. Get Essential for $14.90 a month!
Managing Deals and Leads
The features used for managing deals and leads are available in all pricing plans.
There is a difference in the open deal limit, which is only 3,000 in the Essential plan, but the Enterprise plan offers an unlimited option. This is also true for the custom field per company, which is unlimited for the Enterprise plan but is limited for the other plans.
All communication tracking options from Pipedrive are available from the Professional plan onward. This includes unlimited access to document open tracking and eSignatures.
Open document tracking, eSignatures, and autofill features are available in the Essential and Advanced plans, you can get them as a paid add-on, starting from $32.50 per company per month.
For larger teams who need a detailed and flawless meeting scheduler, the feature automatically adds appointments to the calendar so you won’t be double-scheduling. The Essential plan doesn’t provide access to the meeting scheduler feature, so keep this in mind if your employees have busy schedules.
There are many options available for reporting, but priority is given to higher pricing plans on customizing reports and revenue forecasts. Higher plans have unlimited numbers of visual dashboards, while the first two pricing plans have only one.
Security is an important aspect of any CRM platform, and Pipedrive takes it seriously. All plans feature several security functionalities, such as AES-256 encryption, security dashboard, and access and device logs. If you opt for the Enterprise plan, you’ll also receive security alerts and rules (e.g., enforcing two-factor authentication and the use of strong passwords).
|Did you know? |
Doing product demos is out of style – for the best results and the greatest impact, try in-person or video call demos!
Best Pricing Plan Integration
Pipedrive seems to have provided the best integration opportunities for all pricing plans. All offered mobile apps and integration features are available regardless of the plan you choose. The only exception is the web-to-mobile calls, which are not available for the Essential plan only.
There are over 400 integrations to choose from. All you need to do is visit the platform’s marketplace and choose apps you need. Some of the most popular integrations include:
- Zoom Meetings,
- Microsoft Teams,
- Google Meet,
Both web and mobile versions of Pipedrive are simple to navigate. Voice-to-text commands are available on Androids through the integration with the Google Assistant. Pipedrive offers storage of relevant emails to be shared with the rest of the team in the company. You can use the app to find relevant sales information, see upcoming calls and meetings, edit activities, and find contact information.
|The Essential plan is best for those involved in simple sales processes and in need of higher organization|
|The Advanced plan is the best pick for companies that need easy-to-use email options and automation for a faster increase in productivity.|
|The Professional plan – the most recommended of all – is intended for businesses whose operations are already on a satisfactory level but need a revenue or performance boost|
|The Power plan is made for larger teams that require advanced support and need flexible collaboration to achieve their goals and complete multiple projects simultaneously.|
|The Enterprise plan is for companies with big teams that need to customize the features to fit their needs. Teams get unlimited access and have all plan features tailored to their needs.|
Pipedrive provides many support options to help users run this CRM software smoothly. Email and live chat support in English and Portuguese are available 24/7, while chat support in German, French, and Spanish is available on business days from 9 a.m. to 5:30 p.m. UTC.
Power and Enterprise accounts also have access to phone support as follows:
- English: Monday to Friday, 6 am to 10 pm UTC,
- Portuguese: Monday to Friday, 9 am to 10 pm UTC.
Users also have access to in-depth demo videos, FAQ section, and the platform’s knowledge base. Their impressive support also includes social media interactions. The Enterprise plan also includes an onboarding implementation program and a detailed Pipedrive setup.
Despite the on-hand support, Pipedrive is very easy and simple to use.
Pipedrive Pricing Plans’ First Look
The different pricing plans offered by Pipedrive will give users access to different features and meet different business needs of theirs. While users of the highest plan have the benefits of using all its features and benefits, the rest also have some benefits of their own.
The Essential Pricing Plan
The Essential plan includes all core features that Pipedrive has to offer as software.
Its mobile app allows users to use Pipedrive anywhere and get access to features like lead and contact management and unlimited customizable sales pipelines.
Still, the company has limited users of this pricing plan to 3,000 open deals, 15 reports per user, and 30 custom fields. There is 1 visual dashboard and 2 permission sets for advanced users. The Essential plan doesn’t provide access to the meeting scheduler and eSignatures, although you can get the latter as a paid add-on.
The plan offers great features for those who are just starting their CRM journey, and it works best for small businesses with simple sales processes.
The Advanced Pricing Plan
The Advanced plan includes all Essential Plan features and some upgraded features. There is an increased number of reports, open deals, and custom fields. Contact and leads are easily accessible by syncing the email communication via the pipeline.
An advantageous feature here is the plan’s workflow automation. It helps automate tasks and avoid wasting time on repetitive manual work. But, there is a limitation to automating 30 tasks per user, per month.
Offering more than the Essential plan, the Advanced plan is the best solution for growing businesses. It allows them to automate a number of tasks and use group emailing to take some of the load off employees.
The Professional Pricing Plan
Whilst it still has some limitations, it is a far more flexible plan than the previous two. With it, there are up to 100,000 open deals and the possibility for 150 reports and 300 custom fields.
To make things easier on the staff, there are now 60 workflow automation tasks per user, per month. Pipedrive uses public sources to automatically fill in contact cards once a contract is entered into the CRM. Establish and record a call with contacts directly from and to Pipedrive.
It’s the best option for fast-rising businesses in need of revenue and performance boosts.
The Power Pricing Plan
As has been the case before, the Power plan contains all the features of the lower-tier plan (Professional) and then some. If you opt for the Power plan, you’ll get 200,000 open deals, 500 custom fields, and 250 insight reports. The plan provides users with 90 workflow automations, and you can create 15 teams and visibility groups per company.
The Power plan is the lowest tier that offers phone support and custom onboarding. Apart from that, it has all the same features as the Professional plan but with increased limits.
This plan is the best option for a larger company that has multiple teams and manages several projects at once.
The Enterprise Pricing Plan
The Enterprise plan – the final one – unlocks the full capability of Pipedrive and all of its features. You can use it to create custom security rules and receive alerts when the software notices a potential threat.
The plan offers unlimited reports, open deals, and custom fields. You can also create unlimited teams and custom permission sets. The number of workflow automations is doubled, and you can now have 180 automations per user.
The Enterprise plan is perfect for large companies and corporations that require unlimited support and complete customization.
Go Professional with Pipedrive
Record calls, integrate Google Drive, and reach up to 100,000 open deals and 150 reports. Sign up for Pipedrive’s Professional plan today to unlock more features.
|Pipedrive Pricing Models||Suitable Business|
|Essential||Best for startups|
|Advanced||Best for small to medium businesses|
|Professional||Best for fast-rising businesses|
|Power||Best for multiteam companies|
|Enterprise||Best for enterprises|
How Much Does Pipedrive Cost?
Pipedrive’s price depends on which pricing plan a business chooses. All plans have a 14-day free trial day period without having to leave any billing information.
- The cheapest pricing plan, Essential, will cost $14.90 per user, per month and it is a great option for startups.
- The Advanced plan will cost $27.90 per user, per month and it is mostly suitable for small to medium businesses.
- Rising businesses that want to increase productivity can opt for the Professional plan, which costs $49.90 per user, per month.
- Companies made out of larger teams with flexible collaboration should go for the Power plan, available for $64.90 per user, per month.
- For $99.00 per user, per month, large enterprises can help get their CRM process in order with the Enterprise plan.
Additional Costs of Pipedrive
Pipedrive offers other features or services that don’t come included in the price of the chosen pricing plan. Such is workflow automation, charged at $1.26 and $1 per task for the Professional and Advanced plans. At the same time, users of the Enterprise plan will pay $0.66 per workflow automated task.
Users can also find the Pipedrive add-ons useful. Choose between the LeadBooster add-on billed annually for $32.50 per month, per company. The other option is to choose the Web Visitors add-on for $41.00 per month, per company, billed annually. If you want to get billed monthly, the prices change to $39 and $49, respectively.
Clients can also use the Campaign add-on for $13.33 and pay $32.50 to use the Smart Docs Add-on, when billed annually.
Advance Your Business with the Pipedrive Advanced Plan
Level up your small or medium-sized business with the Pipedrive Advanced plan. Group emailing, click tracking, workflow automation, and all Essential Plan features included – join today to make the most of it.
What Is Included in Pipedrive’s Enterprise Plan?
Enterprise is the highest pricing plan Pipedrive has to offer. You can get unlimited access to almost every available feature – from security alerts and rules and two-factor authentication to being the only plan with full access and featuring all possible support options. The only limitation set in this plan is the automation of tasks allowing only 180 active automations per user. It is an excellent option for large-scale companies who wish to have access without limitations, and at the same time get the required support. Users of this plan can customize the features based on the needs of the company.
Regardless of your company size and needs – Pipedrive’s Professional plan is the go-to choice for you. All necessary features on deck allow seamless CRM processes for your business.
How to Save Money Using Pipedrive
Pipedrive is software created for salespeople by salespeople. It can help businesses save time and money while redirecting staff to more pressing issues.
And here is how to make the most of its features and save up at the same time:
- Have a visual of the whole sales pipeline. It allows companies to have a clear view of the progress and uninterrupted realization of their goals.
- Task automation allows a mistake-free process of reaching the right people.
It cuts on doing repetitive jobs and having to pay someone to do them for you, while removing human error from the process.
- Use the Probability option to make sales forecasts and make the right business decisions to avoid losses.
- Having a visual overview keeps you alert on what needs to be done to avoid interruption of sales and other processes.
How Do I Pay for My Pipedrive Subscription?
Pipedrive offers several payment options for monthly or annual subscriptions. It may be done through the use of a credit or debit card, a direct debit, or through a valid Paypal account. Simply go to Billing and fill out the required information to complete the payment. Depending on the company location, Pipedrive allows payments in US dollars, Euros, and British pounds.
Can I Use Pipedrive for Free?
Pipedrive doesn’t have a free plan that can be used. Still, every offered pricing plan has a 14-day trial period which doesn’t require leaving any billing information or charges.
The company allows more people to try Pipedrive during the trial period, and also allows users to try several plans during the trial period to get a sense of what they can expect from each of them.
Do Pipedrive’s Prices Vary by Location?
Pipedrive can be used in many different countries and in many languages (the app is available in 22 languages), but the price remains the same. The only difference is the currency in which the chosen plan is paid.
Give Your Enterprise a Makeover with the Pipedrive Enterprise Plan
Enjoy Pipedrive’s master Enterprise plan. Limitless features, phone support, unlimited user permissions, heightened security, and more – sign up today for this all-encompassing CRM solution.
Comparison of Pipedrive Pricing Plans With Salesforce Software
Both Pipedrive and Salesforce offer a free trial to users, but there is a significant difference in the cost of the subscription fee. Salesforce is designed with big enterprises in mind and comes at a higher price that is not suitable for all users.
Pipedrive’s key features include numerous lead generation and management features, email integration, and sales forecasting and reporting. Salesforce’s key features focus on customer service, sales, and marketing.
|Monthly Plan||Essential: $21.90/user/month|
|No monthly plans|
|Annual Plan||Essential: $14.90/user/month|
|Pros||– Among the most affordable CRM solutions|
– Easy-to-use software with an abundance of support materials and training
– Available 24/7 support
|– Numerous integrations|
– Select features essential to the business
– Tools for each part of your business
|Cons||– Potentially a limiting feature set|
– No free plan
|– Has a complicated setup|
– Challenging to learn
– The choice of many features will get pricey
Recommended Alternative of Pipedrive
Pipedrive has gained a reputation as an easy-to-use CRM platform while Salesforce is aiming to be a feature-filled platform. Salesforce is trying to appeal to all businesses, but it is intended for larger-sized ones. Here is what makes it apt as a Pipedrive alternative:
- Accessible from anywhere,
- Registering calls and emails,
- Highly customizable,
- Multiple sources for support.
Pipedrive is without a doubt the best CRM solution that can be found on the market. Easy to use and set up, and at the same time reasonably priced. With plenty of features that can improve the workflow, it has an intuitive and rather friendly UI.
Ranking high with other CRM software, Pipedrive offers an excellent user experience that you wouldn’t want to miss.