Syncro Overview
Syncro is an integrated PSA and RMM platform with remote access and a focus on security that accelerates business growth and efficiency.
The roots of Syncro are deeply entrenched in managed services. This background is the driving force behind their development of an all-in-one PSA, RMM, and remote access tool. They’re the foundational pieces of any MSP business. And if they don’t work together seamlessly, to bring maximum efficiency from your workflows, you’re leaving money on the table.
Syncro Features
Syncro is an all-in-one hub for profitable MSP operations with the following features:
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows and Mac devices
- Free Splashtop license for one-click remote sessions
- Built-in help desk ticketing system
- Powerful scripting engine
- Community script library
- Client invoicing and billing with automated reconciliation
- Customer relationship management
- Contract and SLA management
- 50+ integrations (Pax8, ITGlue, Domotz, and more)
Pros and Cons of Syncro
Pros
- Manage your IT business with one solution
- All-in-one RMM, PSA and Remote Access
- Transparent per-tech pricing with unlimited endpoints and no contracts!
- Remotely monitor in real time with instant issues alert
- Quick and easy onboarding and migration
- Built-in IT ticketing system and invoicing
- Powerful bulk scripting engine
- Automate patch management and remediations
- User-friendly interface
Con
- Mobile app improvements needed
Pricing
Core plan at $129/user/month
Team plan at $179/user/month
Integrations
Acronis Cyber Protect
Bitdefender GravityZone
CloudRadial
Comet Backups
Domotz
Dropbox Business
Emsisoft Anti-Malware
Flowroute
Google Apps for Work
Huntress
IT Glue
ITMC Lifecycle
MSP360 Managed Backup
Mailchimp
Malwarebytes Endpoint Protection
Microsoft Teams
Mission Control
Narmada
Office 365 Document Management
Password Vault Manager
PayPal
Proofpoint Email Protection
QuickBooks
Quoter
ScalePad
ShipRush
ShipStation
Simplesat
Slack
Splashtop Remote Support
Stripe
Tier2 Tickets
Webroot Business Endpoint Protection
WooCommerce
Worldpay
Xero
Zapier
Author
Adaline Lefe Mary John
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