Zoho CRM is a unique tool that provides businesses with a 360 degrees view of their sales pipeline and entire sales cycle. With the help of this tool you can spot business opportunities, identify trends, reduce costs, and at the same time increase efficiency. Therefore by using Zoho CRM tool, you can convert more business opportunities to sales.
There are 5 kinds of features available to the users of Zoho CRM and they are prioritizing sales activities, automation of sales force, tracking sales ability, enhanced engagement, extended CRM experience, and deeper mobile integration through apps (available in both Google Play and App Store).
In the prioritization of sales activities, users can not only track visitors but also use Zoho CRM for Google Adwords. Most important aspects in sales force automation include automation of marketing efforts and workflow, webforms, sales collateral, management of account, ability to contact manager, and lead management facilities. Businesses can track sales by opportunity management, role based security, sales forecasting, advanced sales analytics, availability of sales report as well as overview dashboards, territory management, and role based security.
You can engage in a better manner with the customers by using Zoho CRM because of the availability of email, PhoneBridge, and Social CRM. Users of this software will get custom apps, customization, Developer API, custom functions. You can go mobile with Zoho CRM because of the availability of card Scanner App, Leads App, and iOS and Android app. You can automate tasks and therefore improve workflow. With the Opportunity Tracking tool of Zoho CRM, you can get comprehensive view of the sales activities on a real time basis.
Zoho CRM is found effective for all kinds of businesses - be it large, medium, or small. That’s why more and more businesses are availing this software for customer relationship management.
- Sales Force Automation
- Marketing Automation
- Customer Support & Service
- Inventory Management
- CRM Analytics
- Workflow Management
- Role-based Security
- Developer API for Third-party Integration
- CRM with Email
- Integration with Microsoft Office & Outlook