What is NinjaOne Remote Access?
NinjaOne Remote Access is a secure and reliable tool that allows IT professionals to connect to remote endpoints and troubleshoot with multi-monitor support, OS shortcuts, command-line access, and automated reboots.
Fully integrated into the NinjaOne platform, it eliminates the need for third-party tools while ensuring compliance through end-to-end encryption.
Quick Overview of NinjaOne Remote Access
| Overview | NinjaOne Remote Access |
|---|---|
| Starting price | Contact for price |
| Free Trial | 14-day free trial |
| Key Features | – Ironclad encryption – Privacy & data protection – End-user remote access – Multi-device support – Remote access |
| Best for | IT support teams, MSPs, and remote workforce support |
| Customer support | Email, phone, and demo center |
| Automation | – Ticket generation – Session recording – Access alerts |
| Integration | – SentinelOne – Okta – CrowdStrike – Microsoft Entra – ConnectWise – ScreenConnect – CyberDrain |
| Scalability | It’s easily scalable to support large remote teams |
| Customization | Session controls, branding, and access policies |
Pros and Cons of NinjaOne Remote Access
Pros
- It connects to remote endpoints in seconds, supporting multi-monitor setups, keyboard shortcuts, and command-line access.
- You maintain full auditability with built-in session logging, recording, and role-based access controls.
- It ensures enterprise-grade security with end-to-end encryption using x25519, XSalsa20, and Poly1305 protocols.
- Prevent data leaks with automatic clipboard clearing, screen blanking, and granular access management.
Cons
- Pricing is not available. You must contact the company for a quote, which delays decision-making.
- It can get expensive, especially for businesses managing a high number of endpoints or scaling with many users.
NinjaOne Remote Access Pricing
NinjaOne remote access pricing is only available on request. While this can delay decision-making, you can take advantage of its 14-day free trial to get full access to all its features and see how the platform works before you commit to a pricing plan.
NinjaOne Remote Access Key Features
Instant, Integrated Access
You can remotely connect to any endpoint directly from the device page or ticket with no tab switching or extra logins required.
Cross-Platform Remote Support
It provides fast, smooth remote support for Windows, Mac, and even unmanaged devices through NinjaOne Quick Connect.
Ironclad Security & Encryption
It uses X25519+XSalsa20+Poly1305 encryption and authentication methods for top-tier protection, security, and compliance.
Adaptive Bandwidth Optimization
NinjaOne Remote automatically switches between TCP and UDP bandwidth to optimize video quality and performance under any network condition.
Granular Privacy Controls
You can turn on clipboard syncing and use the “Paste as Keystrokes” feature to protect sensitive data during live sessions.
NinjaOne Remote Access Support Quality
NinjaOne offers reliable email and phone support, along with a demo library to help you set up and automate key features. You can also use the following contact information to reach the support team directly:
| Country | Phone | |
|---|---|---|
| North America | +1-888-542-8339 | [email protected] |
| Germany | +49-30-76758700 | |
| UK | +44-20-3880-9027 | |
| France | +33-800-91-09-90 | |
| Spain | +34-930-03-80-68 | |
| Italy | (+39)-800-974-708 | |
| APAC | +61-1800-490-516 |
NinjaOne Remote Access Alternatives
| NinjaOne | Atera | ManageEngine | Zoho Assist | |
|---|---|---|---|---|
| Starting Price | Contact for price | $129/month | $75/yr | $15/mo |
| Free Plan | No | No | Yes | Yes |
| Ease of Use | Yes | Yes | No | Yes |
| Remote access control | Yes | Yes | Yes | Yes |
| Support ticket management | Yes | Yes | No | No |
| Third-party integrations | Yes | Yes | Yes | No |
| Best For | Reducing risks, boosting productivity, IT automation, and management | IT managers and MSP owners. | Unattended access and remote control | Customer help desks, IT, and MSP support. |
Summary
Overall, NinjaOne Remote Access is a secure, efficient, and integrated tool for IT teams.
It is also ideal for IT teams needing reliable remote support for unlimited endpoints.
Try NinjaOne Remote Access Now
Sign up for its 14-day free trial to solve IT issues faster with NinjaOne Remote Access.
Author
Adaline Lefe Mary John
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