What is ManageEngine OpManager?
ManageEngine OpManager is a network monitoring tool that helps IT teams monitor routers, switches, firewalls, servers, and more. It offers real-time performance tracking, customizable dashboards, and advanced alerting to ensure minimal downtime.
Its intuitive interface and root cause analysis features make it easy to identify and resolve network issues quickly. Best of all, the platform scales with your growth, and its affordable plans respect your budget. This makes it suitable for small businesses and large organizations.
Quick Overview of ManageEngine OpManager
| Overview | ManageEngine OpManager |
|---|---|
| Starting price | $1233 |
| Free Trial | Yes, 30 days |
| Key Features | – Real-Time Monitoring – Multi-Vendor Support – Custom Alerts – Network Automation – In-Depth Analytics – Integrated Tools – Fault Management – Server Management |
| Best for | IT administrators, Network engineers, System administrators, IT operations teams, Managed service providers (MSPs), Enterprise IT departments, Data center teams, Small to medium-sized businesses (SMBs), DevOps teams, and Government IT departments. |
| Customer support | Call, Email, Chat, Knowledge Base, premium support, in-person health checks. |
| Automation | IT Workflow Automation, Automated Fault Remediation, Discovery Rule Engine |
Pros and Cons of ManageEngine OpManager
Pros
- Efficient performance: OpManager efficiently monitors large networks without demanding high system specs.
- Simple setup: The installation and initial configuration are user-friendly, even for first-time users.
- Strong API support: The available API allows for easy integration with other systems and custom workflows.
Cons
- Missing MIBs: Some vendor-specific MIBs aren’t always readily available.
- Web UI issues: The browser version may become unresponsive during extended sessions or heavy use.
ManageEngine OpManager Pricing
ManageEngine OpManager offers two main pricing plans: Professional and Enterprise. However, businesses with more tailored needs can request a personalized pricing quote.
| Plans | Pricing |
|---|---|
| Professional | $1233 (50 devices) |
| Enterprise | $19995 (1000 devices) |
ManageEngine OpManager Features
Real-Time Monitoring
OpManager provides 24/7 real-time monitoring for critical devices such as routers, switches, firewalls, and servers.
With instant visibility into the health and performance of your IT infrastructure, it ensures that issues are identified and addressed before they impact end users.
Live performance metrics, device status updates, and auto-discovery of network elements make it a top choice for proactive IT teams.
Customizable Alerts
OpManager lets you set custom thresholds for key performance indicators like CPU usage, memory consumption, and disk space.
When those thresholds are breached, it triggers instant alerts via email, SMS, or push notification, enabling IT teams to act quickly and avoid costly downtime.
Network Automation
OpManager also helps you fix problems automatically. With prebuilt automation workflows, the platform can respond to common issues like service restarts, device reboots, or script execution.
This reduces the manual effort required for routine tasks and accelerates troubleshooting.
Third-Party Integrations
OpManager integrates seamlessly with widely used tools. Whether you’re using ServiceNow for ITSM, Microsoft Teams for communication, or other platforms like Slack or Jira, OpManager fits into your existing ecosystem to streamline workflows and improve response times.
Advanced Analytics & Reports
Make smarter decisions with OpManager’s interactive dashboards and historical performance reports.
From bandwidth trends to device uptime, you get a granular view of your network’s health over time. These insights are essential for capacity planning, compliance audits, and SLA reporting.
ManageEngine OpManager Support Quality
ManageEngine OpManager offers two support tiers: Classic and Premium. Classic support runs through regional business hours, Monday to Friday, and the team answers email inquiries within eight hours.
Premium support steps it up with round‑the‑clock access, Monday through Friday, across email, chat, and phone. And it promises a three‑hour response time and a dedicated point of contact. Both tiers pause only for public holidays. When you need help, contact opmanager‑[email protected] or call +1‑888‑720‑9500, the US toll‑free line.
Summary
ManageEngine OpManager delivers real‑time network insights, smart automation, and smooth integrations. Its feature set is strong, the pricing adapts to different budgets, and the support team is reliable. There may be a few small gaps, but the platform’s performance and value make it a leading tool in its class.
Try ManageEngine OpManager now
Monitor your network with precision and ease. Start your free trial of OpManager and streamline your IT operations today.
Author
Adaline Lefe Mary John
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