What is Auvik?
Auvik offers comprehensive network management by automating tasks such as network discovery, inventory documentation, and configuration backups. It also provides real-time network mapping that lets you see exactly what’s going on across your network.
Auvik stands out for its extensive compatibility. It connects seamlessly with over 15,000 device types from 700+ vendors, so you can be confident it’ll work with just about any device in your network.
Overview of Auvik
Overview | Auvik |
Starting price | Custom pricing, starting at $15 per device per month |
Free Trial | Yes, 14 days. |
Key Features | – Automated network discovery & mapping – Network performance monitoring – Intelligent alerts & automated notifications – Configuration & change management – Security & network access control |
Best for | Medium to large businesses including IT teams, managed service providers (MSPs), and network management companies. |
Customer support | Email, Chat, Phone, Knowledge Base, and onboarding programs. |
Integration | Yes, it connects with Freshdesk, ConnectWise, IT Glue, Liongard, Autotask PSA, BrightGauge, Thread, and CloudRadial. |
Pros and Cons of Auvik
Pros
- Intuitive dashboard: Designed for easy use, even by less experienced IT staff.
- Fast setup: Automated network discovery speeds up initial configuration.
- Responsive support: 24/7 help when you need it.
- Free trial for new users: New users can try Auvik risk-free for 14 days with full feature access.
Cons
- No server oversight: Limited to network gear, not full infrastructure.
- Lacks a mobile app: Monitoring via mobile is limited.
- Approval needed for price changes: Not all pricing tweaks are instant.
Auvik Pricing
Primarily, Auvik’s pricing ball is based on the number of billable devices on your network.
For example, a typical network with about 50 endpoints would likely have 3 or 4 billable devices: a firewall, a couple of switches, and maybe a router. Other devices on the network such as access points, hypervisors, servers, and workstations are monitored for free.
Pricing Plan | Monthly |
---|---|
Essentials | $15/device |
Performance | $25/device |
To learn more details about the billable devices, read this guide.
Auvik Features
Auvik empowers you with the following capabilities:
Automated Discovery & Mapping
Auvik instantly detects all connected devices and dynamically builds a live network map. This real-time visualization makes it easy to understand your network’s structure and track changes as they happen.
Performance Monitoring
Auvik tracks the health of every device and the overall network status, ensuring IT teams can catch and resolve problems before they escalate.
Custom Alerts
Auvik helps you with customizable alert settings. You’ll receive real-time notifications when unusual network activity or device behavior is detected—based on thresholds you define.
Configuration Backups
Automated configuration backups help you maintain business continuity. Whether you need to recover from an outage or conduct an audit, Auvik ensures your device configurations are always up-to-date and accessible.
Access Control
Auvik flags unauthorized login attempts and helps enforce access policies across your network infrastructure. Thus, security is strengthened through proactive access monitoring.
Traffic Analysis
Auvik leverages NetFlow data to deliver insights into traffic patterns, application usage, and potential congestion points. This helps you to understand how your bandwidth is being used with detailed traffic analytics.
Auvik Support Quality
Auvik offers multiple support channels to assist customers with their needs. To get instant support, just hit the “Support” button inside the app to start a live chat.
If you prefer email, you can send a message over to [email protected] or submit a ticket through their online portal. Phone support is also available at +1-226-214-0841.
Auvik is committed to responding promptly to all inquiries, with initial response goals based on the severity of the issue:
- Severity 1: Critical issues receive a response within 2 business hours.
- Severity 2: Major functionality problems are addressed within 4 business hours.
- Severity 3: Minor issues have a 24-business-hour response time.
- Severity 4: General inquiries or feature requests are also responded to within 24 business hours.
Summary
Auvik stands out as a top-tier network management solution with powerful automation, intuitive design, and reliable performance monitoring. Its strengths, like seamless setup, smart alerts, and strong support, far outweigh minor drawbacks. Whether you’re a small business or an MSP, Auvik helps streamline and secure your network with ease.

Try out Auvik now
Simplify network management, boost visibility, and stay ahead of issues. Start using Auvik today and experience smarter IT operations.
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