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Brand24
Brand24
Reviews: 6
Overview
When it comes to increasing customer satisfaction, you can rely on Brand24. It is a real-time online and social monitoring application designed for small to mid-size businesses as well as large enterprises, non profit organizations, and freelancers. With Brand24, you can enjoy instant access to what people are saying about your brand and industry. You can utilize their reactions to make your customers more satisfied and grow your sales figures.
With Brand24, you can get social insights in real-time. The tool gives you immediate access to all mentions about your company across the Web – from social media and blogs to heavy-weight publishers. You can take action on positive comments from brand ambassadors and also respond to dissatisfied customers before the story gets ahead of you.
You can also share Brand24 project access across your teams, and group results based on keywords, specific topics or mention sources. While Influence Score lets you recognize people having highest social influence, Sentiment Analysis allows you to categorize negative, positive and neutral mentions.
Now the most crucial part comes into play. With Brand24, you can identify sales opportunities. As you know, 80% customers do thorough research or ask online before they make a buying decision. Brand24 provides you with the listening tools to find leads, recognize where to promote your products and find prospective customers before they find you. You can track hashtags, key topics and all sorts of discussions related to your brands, as well as your competitors.
Key Features
- Online monitoring - news, publishers, blogs, social media
- Monitoring more than hashtags and handles on social media
- Pre-assigned positive, negative or neutral sentiment to comments (Sentiment Analysis)
- Reporting and data export tool (free PDF reports for all pricing plans)
- Collaboration opportunities across teams
- Social listening
- Identifying influencers
- Competitor monitoring
- Advanced analytics
- Access from mobile devices
- Integration with Slack
- Support 24/7
- Alerts
Specifications
Intended Users
Devices Supported
Supported Countries
Supported Languages
Support Options
Pricing
Starting from:
$49.00/month
Pricing model:
Free Trial:
Available (No Credit Card required)
Screenshots
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Brand24 is our go-to tool for social listening
What do you like best?
Brand24 is our tool to deep search the Web. It allows us to keep an eye on what people are saying about our brand and employees. UX is so important for ease of use, and Brand24 has a great eye for it. Adding searches are very simple, getting your social media keywords loaded in and searching are simple and straight forward.What do you dislike?
Nothing in particular. In the past I had a few bugs but the support team helped me quickly. The team really cares whenever I report something.What benefits have you realized?
I am able to find news and best publications which are relevant to my business, especially those with a big influence score. This helps me to be always on top of the most relevant news. The mobile app is great for receiving notifications instantly.Recommendations to others considering Brand24
Start with research and determine what your needs are. There are lots of products out there for this type of service and give it a try with a trial. I went through that process and of the two or three that I was testing Brand24 was the one that I always get back to for most accurate information.
This software is already a legend
What do you like best?
Everything. What's not to like?What do you dislike?
Name is lame :-P Why not free? ;-)
Social monitoring
What do you like best?
Easy of use, clear sections and way of operation. I like the way the summary is outlined. Also, it collects data from the past - not so many/but compared to others tools, it does a great job.It's ability to quickly provide a once-over look that provides a quick snapshot of everything that's going with the social media profiles I and my team are managing. Also, importantly is the competition tracking on social it also allows. This is very good!What do you dislike?
The admin panel could have a better modern look. It also needs some correction of UX, especially when you try to set up new projects - you can get confused when adding new key phrases.What benefits have you realized?
I help my customers manage their brands better. Participating in online conversations about the brand is a big part of the process, and Brand24 is an essential tool in this process. I recommend it to all my customers.Recommendations to others considering Brand24
They create this product with passion and they are transparent good brand. I love how they expand and I'll always recommend their platform.
Software that will help you monitor the Web
What do you like best?
Brand24 is a great tool to see the social media chatter going on about your business. The functionality to look at multiple platforms in just one place is great as well. I really like getting my news notifications by email in the morning. Analytics give you great insights to the types of posts that are getting popular.What do you dislike?
The price gap between the Premium plan and the Max plan is quite big.What benefits have you realized?
The biggest benefit is being notified immediately on my phone or by email whenever my keywords are mentioned online. I no longer need to spend many hours on Google searching for most recent publications and news.Recommendations to others considering Brand24
If you are looking for software that will help you monitor your brand or key conversations online but you don’t have a huge budget, I would recommend getting Brand24!