Zocdoc Logo

ZocDoc is an online healthcare appointment booking platform that enables patients to find and schedule appointments with healthcare providers in their area. ZocDoc streamlines the healthcare appointment booking process for patients and providers alike.

82% Genius Score
Zocdoc Logo

Starting Price

Fee varies based on location

Featured in

Zocdoc Facts

Pricing ModelLocation-based
Free TrialNo
Free VersionYes

review new │ Zocdoc Overview

The healthcare industry is a competitive one, and it can be difficult for many practitioners to reach new patients, fill all of their appointment slots, and broaden the reach of their clinics and practices. But Zocdoc aims to help with that.

Zocdoc is a website and app that millions of patients use to search for local doctors, dentists, psychiatrists, and other medical professionals. A lot of professionals choose to list their practices on Zocdoc to gain new patients, but is it worth it? Find out in our Zocdoc review.

Zocdoc – Best for healthcare professionals
Zocdoc is an exciting solution for professionals in the healthcare field, giving doctors, dentists, and other healthcare providers a chance to get more new patients in a quick, easy, and efficient way.

Semrush CTA
Shopif CTA

pros and cons new │ Zocdoc Pros and Cons

Later on, we’ll take a look at some of the key features of the Zocdoc platform and explore some of the main groups of people who can benefit from this software. But before we get to that, let’s first take a look at some of the main pros and cons associated with Zocdoc to help you decide whether or not it’s right for you.

Zocdoc Pros

tick new Reach more new patients 

Every single month, millions of patients make use of the Zocdoc platform to find a new doctor, dentist, or other healthcare professional. So, by listing your practice on this service, you’re opening the doors to a huge number of prospective new patients.

tick new Build up your reputation 

Zocdoc has its own ratings and reviews system, allowing patients to review the healthcare they receive from each provider. This is a great way to build up a better reputation for yourself or your practice online, and most users have dozens of ratings after the first year of using Zocdoc.

tick new Broaden your reach 

One of the best things about Zocdoc is that it’s not just for in-person appointments. This platform also supports video visits, allowing you to treat patients who are outside of your local area, broadening your reach even further.

tick new Fill more openings 

Do you often find that certain slots tend to remain empty in your weekly appointment schedule? Zocdoc can help with that. This software makes it easy to fill more openings, helping you get more work done each and every day.

tick new No initial fees or subscription costs

Another positive aspect of Zocdoc is that you don’t have to worry about paying any upfront costs or subscription fees when you set up your account and list your practice on the platform.

Zocdoc Cons

cons new Pricing system can be complicated 

One of the downsides with Zocdoc is that the pricing system is quite complicated. You’ll have to pay an annual license fee for the service, as well as fees for each new patient that makes a booking via Zocdoc, and prices can vary based on your location.

cons new Patients may cancel at the last-minute 

Another issue that some users have experienced with Zocdoc is that patients sometimes make appointments but then cancel at the last-minute or fail to turn up, leading to wasted time and resources for the clinic.

cons new High levels of competition

Zocdoc can be beneficial for expanding the reach of your practice and helping you get new patients, but you’ll still have to deal with the levels of competition in your area, as more and more practices are listing on this platform.

Zocdoc AdvantagesZocdoc Disadvantages
plus new Boost your patient numbersminus new Prices vary from place to place
plus new Get positive reviews for your practiceminus new Last-minute cancellation issues
plus new Conduct video consultations with patientsminus new Some areas can be competitive
plus new Fill up your appointment schedule
plus new You only pay when new patients book for the first time

Zocdoc Logo

Try Zocdoc now!

If you’re looking for a way to gain new patients, get more bookings, and strengthen your practice’s profile online, Zocdoc is a great option to get started, providing a whole host of benefits for a fair price.

what new │ What Is Zocdoc?

So, what exactly is Zocdoc? Well, the story of this software begins in April 2007. It was created by Oliver Kharraz, a man who descended from a long line of doctors. He wanted to honor his family’s past, but instead of simply becoming a doctor, he decided to create a new solution to improve the experience of doctors and other healthcare providers.

And so, Zocdoc was born. Created with both healthcare providers and patients in mind, Zocdoc is an online platform that allows patients to find doctors, dentists, and other healthcare professionals in their area, while also allowing healthcare professionals to list their practices on the service and get more patients.

Zocdoc aims to be a win-win for everyone. It makes it easier for patients to find good quality, trusted professionals in a matter of minutes and book those last-minute appointments to solve their personal health issues, while also giving doctors and other professionals a chance to get new patients and expand the appeal of their practices.

The service is really simple to use on both sides; it’s simple for patients to enter some basic data and find a professional nearby, and it’s equally straightforward for doctors to enter the details of their own practices and get listed on the platform.

And once your practice has been listed on Zocdoc, you’ll be able to reach a much bigger audience than ever before, with over 6 million people using Zocdoc on a monthly basis to find practices and book appointments. It’s a super way to supplement your practice and boost your patient numbers each month.

point new Overall Rating4.0/5
point new SimplisticZocdoc is popular with many users for its simplistic interface and approach
point new FairAt Zocdoc, you only have to pay when new patients book with you for the first time
point new ReputationZocdoc has its own ratings system, helping you boost your online reputation
point new Low-MaintenanceAfter setting up your account, you can simply sit back and wait for new appointments to roll in

how new │ How Does Zocdoc Work?

If you’re interested in setting up your own Zocdoc account and listing your profile on the platform, you’ll be glad to hear that the process is really straightforward, and the first step is to simply head over to the Zocdoc site and click on the “List your practice on Zocdoc” button.

At this stage, you can choose to speak to a representative of the company to find out more about how Zocdoc works and what it could do for you, as well as asking any questions you might have about the costs of the service and the main features and functions, or you can simply go ahead and click “Join now” to start creating your account.

Once you click the Join button, you’ll be asked to enter some basic details about yourself and the practice you represent. You can enter your name, specialty, your role, and some contact details for your practice. 

You may then receive a call from the Zocdoc team to discuss your practice further, as Zocdoc has a smart vetting procedure and checks up on every practice that applies to join it, ensuring that only genuine practices and real professionals appear on the platform.

Once you’ve gone through the account verification and setup stage, you won’t have much else to do apart from sitting back and waiting for the appointments to roll in. Zocdoc will share your practice on its healthcare marketplace, allowing any patients in your area or even further away to find you and book an appointment.

feature new │ Zocdoc Features

Zocdoc is quite a simple platform with a small but impressive array of features that can help you grow your practice and draw in new patients. Here are some of the main features of the platform and brief explanations of how they work.

point new Booking system 

The booking system is the main foundation of the Zocdoc platform. It allows patients to enter some basic information about the kind of healthcare they need and the area they live in, presenting them with a list of suitable practices and allowing them to instantly book an appointment with a doctor of their choosing in just a few clicks.

point new Video visit support 

In today’s world, more and more doctor appointments are being carried out remotely, via video call. Video appointments can be a good way to get more patients from a wider area, while also reducing the amount of foot traffic in your practice, and Zocdoc makes it easy for you to offer video consultations and appointments to patients who want them.

point new Ratings and reviews 

The ratings and reviews system is another big feature of the Zocdoc platform. At the end of each appointment, patients will be automatically asked to share some feedback about their experience of your practice, so you should be able to build up some ratings on your profile in no time, making it easier to keep up with the competition and build your practice’s reputation.

point new Calendar synchronization

Another handy aspect of the Zocdoc platform is that it can automatically synchronize with your own calendar. So, as appointments are booked, either through Zocdoc or via other means, like patients calling your clinic directly, your Zocdoc calendar will update to reflect those changes, reducing the risks of any overbooking issues or scheduling conflicts.

Why We Need to Use Zocdoc

point new Get more patients at your practice
point new Gain reviews to prove your professionalism
point new Host video consultations
point new Fill up more slots each week

Zocdoc Logo

Use Zocdoc to grow your practice

If you’re looking for a way to grow your practice and get more patients on-board, Zocdoc is the way to go. Many new users notice an immediate surge in the number of bookings, with lots of free slots filled straight away.

who new │Who Should Use Zocdoc?

Clearly, Zocdoc is aimed at people in the medical profession, but which specific groups can most benefit from this platform? Here are some of the main target users of Zocdoc, with brief explanations of how the service can help them.

point new Doctors

The main target audience for Zocdoc is doctors. Lots of doctors have their practices listed on this platform, and it’s a great tool for doctors who want to get more bookings and expand their reach to a wider audience of patients.

point new Dentists 

The field of dentistry can be quite competitive, especially if your practice or clinic is located in a busy urban area. Getting listed on Zocdoc is a good step you can take to get ahead of the competition and become the No. 1 choice in your neighborhood and beyond.

point new Psychiatrists

Psychiatrists, too, can also benefit from listing their practices on Zocdoc. The platform is ideal for helping those in the field of psychiatry to gain more patients, as well as helping you build up your reputation with 5-star reviews.

point new OB-GYNs

OB-GYNs are another group of medical professionals who can enjoy the unique benefits and features of Zocdoc. A lot of people look for OB-GYNs online, so listing on Zocdoc is a good way to give your practice more exposure.

point new Works well for businesses throughout the medical sector
point new Ideal for the likes of dentists, doctors, and eye doctors
point new An easy-to-use platform with a simple set-up process

Zocdoc Logo

Give Zocdoc a try today

Whether you’re offering general medical care, dental care, psychiatric treatment, or some other medical specialty, Zocdoc can help you. Speak to a representative today to ask any questions you might have and learn more about the platform.

cost and time new │Zocdoc Cost and Time

Cost is a big factor to take into account whenever you’re thinking about listing your practice on a platform like Zocdoc, but most users agree that this platform more than pays for itself. You’ll have to pay a fee for each new patient who books for the first time, but you can make a lot more money each week thanks to the exposure offered by Zocdoc.

In terms of time, Zocdoc is an incredible tool to use, as it barely takes any time at all to set up your account. And once your account is up and running, you won’t need to spend much time making any adjustments, as most processes are handled automatically by the Zocdoc software.

usability new │Zocdoc Usability

Ease-of-use is another major factor to take into account when you’re considering listing your practice on a platform like Zocdoc. So, how easy is Zocdoc to use for doctors, dentists, and other medical professionals?

Well, we’re glad to say that this platform is wonderfully simple. In fact, there’s almost nothing complex or complicated about it, and you can have your Zocdoc profile listed and ready to go in no time at all.

Plus, as stated earlier on, once you’ve got your Zocdoc profile set-up, there’s not a lot else you need to do, as bookings will arrive over time and Zocdoc will automatically adjust to your calendar.

pricing new │Zocdoc Pricing

Pricing is one area in which Zocdoc can seem a little complicated, and the platform has actually changed its pricing system several times since it first launched back in 2007, testing out various methods and prices over the years.

In the past, Zocdoc charged a flat monthly rate of $300 to all of its doctors, but in 2022, it began rolling out a brand new payment system, designed to make things fairer for practices that list on the platform. 

This system was introduced due to the fact that practices in certain areas, especially busy urban areas, were getting many more bookings on Zocdoc than those in other areas, despite the fact that everyone was paying the same amount.

Zocdoc wanted to create a system that was better for everyone, allowing practices to pay an amount that was directly proportionate to the amount of new bookings they got on the platform. Here’s a quick rundown of the key features of the new pricing system:

point new Free Features

With the new Zocdoc pricing system, you won’t have to pay anything for all of your existing patient bookings. You’ll also get all new patient bookings via Zocdoc’s “Book Online” button for free. There are also no upfront fees to start off with and no subscription costs to worry about.

point new Only Pay for New Patients’ First-Time Bookings

Thanks to Zocdoc’s new system, practices only have to pay for new patient bookings via the Zocdoc website or app. And you only pay for the first booking; so if a new patient comes to you through Zocdoc and makes multiple appointments with your practice, you only pay a one-time fee for the first booking.

point new Location-Based Fees

In addition, Zocdoc’s new pricing system is location-based. This means that the price you pay for bookings and the annual Zocdoc license will vary depending on which state you’re based in. Zocdoc worked with a third-party valuation firm to determine appropriate prices for each state.

All existing bookingsFree
New patient bookings via Book OnlineFree
New bookings via Zocdoc’s website or appFee varies based on location
Annual license for the softwareFee varies based on location

tools new │Zocdoc Tools for Business

Zocdoc is a useful tool for businesses operating in the medical sector, offering various handy features and tools to help your practice grow and prosper. Here are some of the main business-oriented features of the platform.

point new Book Online Button

One of the best features of Zocdoc is the Book Online button. This can appear on your website, allowing patients to simply visit your site and click on the button to access Zocdoc’s booking system and make their appointment in minutes.

point new Tracking

With the help of Zocdoc’s software and the Book Online button, you also get to track all of the appointments made to your practice with Zocdoc so far. You can view monthly updates and see exactly how Zocdoc is helping your business grow.

point new Auto-Sync

The Zocdoc team understands how hard it can be to keep your calendar up to date with all of your various bookings and patients. That’s why it comes with an auto-sync feature, where the calendar automatically updates as each new booking is made.

Points to Note
point new Boost your booking rate with Book Online feature
point new Track performance to measure your success
point new Save time with a calendar that updates automatically

example new │Zocdoc Use Cases

There are plenty of doctors, dentists, eye doctors, OB-GYNs, psychiatrists, and other medical professionals making use of Zocdoc on a daily basis. Here are a few examples of real-world use cases of this system.

point new Dr. Clement Sun

Dr. Clement Sun is a primary care physician who decided to use Zocdoc in the hopes of gaining more new patients and keeping up with the local competition. Since registering with Zocdoc, Dr. Sun has experienced huge growth in patient numbers, exceeding his own expectations.

point new Dr. Troy Kemahli

Dr. Troy Kemahli is a dentist who purchased a shell practice in 2020 and had no patients at the time. He relied on Zocdoc to let local people know about his practice and received many long-term patients that have allowed him to grow his business.

point new Dr. Janet Lee

Dr. Janet Lee is another healthcare provider who listed her practice on Zocdoc and, like many others, has seen a surge in the number of patients and bookings her practice has received in the weeks and months since then.

support new │Zocdoc Support

So, how can you get help and assistance with your Zocdoc listing if you need it? Well, Zocdoc’s official site does have an extensive help section, but a lot of the articles and resources are focused on helping patients, rather than providers.

However, there are still support channels available for doctors and healthcare professionals. So, if you have any issues or questions about how the service works, you can contact a company representative via email for some help.

You can also request a handy demo of the service before you begin, and you can contact Zocdoc on social media sites like Facebook and Twitter if you need some assistance with your account.

point new Email and social media support
point new Contact a representative any time for help
point new Rapid and professional responses
Alternative to Zocdoc – LocalMed
LocalMed is another healthcare provider search tool that allows patients to look for healthcare providers in their area based on location and insurance. This platform focuses mainly on dental care.
Comparing Zocdoc to LocalMed
Zocdoc and LocalMed have some aspects in common and function in similar ways. However, the big difference between them is that LocalMed is exclusively for dentists, while Zocdoc works for a variety of healthcare providers.

conclusion new │Conclusion

Running a successful medical practice isn’t easy, and there are many challenges to overcome along the way, especially in regard to getting new patients, building up a good reputation, and gaining patient loyalty.

Zocdoc can help with all of this and more. It’s one of the most useful platforms for doctors, dentists, and other healthcare providers to grow their businesses, especially in areas that have lots of competition.

You’ll need to pay for the privilege of using Zocdoc, but most users gain far more than they spend, and the new pricing system works well for both small, growing practices and bigger, more established businesses.

Zocdoc Logo

Try Zocdoc Now!

There are no set-up costs or subscription fees, so you can start your account today and see what Zocdoc can do for you.

Frequently Asked Questions (FAQ)

Yes, there are countless positive reviews and user testimonials of Zocdoc, and it's one of the most trusted platforms around for both doctors and their patients.

Zocdoc is a platform for patients to find local healthcare providers and book appointments with them.

Providers pay a fee to Zocdoc for the first booking of each new patient they obtain via the platform.

Zocdoc's CEO is Oliver Kharraz, who also co-founded the business.


How does SaaSGenius bring you the best SaaS pricing information?

  • Who?
    We are SaaS experts: Our specialists constantly seek the most relevant information to help support your SaaS business.
  • Why?
    We are passionate about users accessing fair SaaS pricing: We offer up-to-date pricing data, reviews, new tools, blogs and research to help you make informed SaaS pricing decisions.
  • How?
    With accurate information: Our website manager tests each software to add a Genius Score using our rating methodology to each product. Our editorial team fact-check every piece of content we publish, and we use first-hand testing, value metrics and leading market data.