What is ShipAccel?
ShipAccel is Pitney Bowes’s shipping software built for e-commerce sellers who want to save money and speed up fulfillment.
It connects directly to major carriers and selling platforms, so you can create labels fast, track packages, and access steep shipping discounts. There’s no minimum volume, so it works whether you’re just starting out or shipping hundreds of orders a day.
Quick Overview of ShipAccel
| Overview | ShipAccel |
|---|---|
| Starting price | $25 |
| Free Trial | Yes, 30 days |
| Key Features | – Schedule Pickup – Automation Rules – Basic Branded Branding – Deep Carrier Discounts – Multi-Carrier Support – Branded Tracking & Returns – Automated Shipping Workflows – Advanced Shipping Analytics – Centralized Billing |
| Best for | Small to mid-sized e-commerce businesses, High-volume shippers, Multi-channel retailers, Subscription box companies, Dropshipping businesses, Third-party logistics (3PL) providers, Direct-to-consumer (DTC) brands, Fulfillment centers, and Warehouse teams. |
| Customer support | Live chat, Email support, Phone support, and Help center/knowledge base. |
| Automation | Automated shipping rules, Bulk label creation, Order import from multiple channels, and Auto-tracking updates. |
| Integration | Shopify, Amazon, eBay, WooCommerce, Magento, Wix, and NetSuit. |
Pros and Cons of ShipAccel
Pros
- Easy to use: The platform is simple and intuitive.
- Real-time rate comparison: Lets you compare shipping rates and delivery times from different carriers instantly.
- Efficient tracking features: Makes it easy to access and manage tracking info for all your shipments.
- Great customer support: The support team is quick to respond and helpful with issues.
Cons
- Minor interface issues: There are small bugs or quirks in the design.
- Limited customization: Some features, like reporting or rules, could offer more flexibility.
- Feature set could grow: It would be better to add more advanced tools or integrations.
ShipAccel Pricing
ShipAccel offers 4 pricing tiers: Starter, Pro, Premier, and Enterprise.
| Pricing Plan | Annual |
|---|---|
| Starter | $25 |
| Pro | $45 |
| Premier | $130 |
| Enterprise | Custom |
ShipAccel Features
Multi-Carrier Support
ShipAccel makes it easy to compare real-time shipping rates and delivery options from leading carriers like USPS, UPS, and FedEx, all from one centralized platform. Compare rates and ship with multiple carriers from one platform.
Multi-Channel Integration
ShipAccel integrates seamlessly with major sales channels including Shopify, Amazon, eBay, WooCommerce, and more. Manage orders, update tracking, and automate shipping tasks across all platforms from a single intuitive dashboard. This unified workflow helps reduce errors, save time, and provide consistent fulfillment regardless of where the sale originates.
Branded Tracking & Returns
ShipAccel lets you customize post-purchase touchpoints to reflect your brand’s identity, keeping your business top of mind even after checkout. Plus, with a simplified returns process, you can increase customer trust and loyalty while reducing support requests.
Automated Shipping Workflows
ShipAccel allows you to set automation rules for shipping methods, package sizes, label generation, and more. These workflows help you speed up order fulfillment and minimize manual input, so you can scale faster with fewer resources.
Advanced Shipping Analytics
ShipAccel’s powerful analytics suite provides full visibility to your shipping operations. Track costs, carrier performance, and delivery times in real time. You can also identify inefficiencies, make data-driven decisions, and optimize your logistics strategy to improve profit margins.
ShipAccel Support Quality
ShipAccel makes support easy to reach, no matter your plan. If you’re on a Starter or Pro tier, you can get help through live chat or email (usually within 24 to 48 hours). Premier and Enterprise users enjoy faster response times (often within hours). You can also get access to phone support and dedicated onboarding.
Additionally, Enterprise plans come with priority routing, so you’re not stuck waiting. For tech complaints, email [email protected]. For anything else, general support is available at [email protected] or 1‑800‑243‑7824.
Summary
ShipAccel is a powerful choice for e-commerce businesses looking to streamline operations and reduce shipping costs. Its automation tools, carrier flexibility, and strong support make it a reliable partner at any scale. If you want to ship smarter and grow faster, ShipAccel delivers real value where it counts.
Try ShipAccel Now
Simplify your shipping and scale your business with ShipAccel. Start today and take control of your fulfillment process.
Author
Adaline Lefe Mary John
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