Salesforce CRM

Genius Score 75
Enterprise

Salesforce CRM is customizable and scalable at every level and includes all the high-end features a business would need, from the smallest micro-business to the biggest multinational. Salesforce CRM is the best if you need a CRM platform that can help you forecast sales accurately and get real-time sales insight.

Genius Score

75

Usability

Feature

Support

Starting price$25/user/month (billed annually)
Pricing modelPer User
Free Trial14-day
Free VersionNo

Salesforce CRM Review

Overview

Salesforce is a cloud-based CRM platform that allows users to predict revenues and manage leads. This Salesforce CRM review has everything about Salesforce CRM explained, and it also includes information on Salesforce CRM features, usability, pricing, and support quality.

If you are a business owner looking for detailed information on this effective business tool, you don’t need to search further — there are essential things about Salesforce CRM explained in this review, which also helps you compare its features with other products.

Excitingly, Salesforce CRM features permit every business end-user to share a platform with more standardized business operations and perform several productive analyses, including lead scoring and risk analysis.

Furthermore, Salesforce allows numerous teams to share information that enhances productivity.

Pros and Cons

+ Effective Campaigns: helps businesses boost their campaigns to reach customers faster and efficiently expose them to various channels.

+ Improved Email Strategy: helps improve email strategy.

+ User Friendly: powerful, user-friendly, and easy to set up.

+ Sales Management: provides a clear view of sales activities using graphs and enables businesses to revise their strategies quickly.

+ Transparency and Integration: this makes payment transactions more transparent and effortless due to its software integration features.

Complicated Dashboards: it has a complex dashboard.

Error messages: users can’t decipher these error messages without the assistance of Salesforce experts.

Expensive: getting the full range of Salesforce features is costly.

Usability

This section of our Salesforce CRM review is where you have the usability of Salesforce CRM explained in detail. The usability score of this software is excellent, and it is a business tool used by several businesses to track clients and potential business partners. Moreover, Salesforce performs all social integration functions, where companies can use public social networks to engage with customers.

Salesforce has a mobile-friendly version that is easy to use, and users don’t need instructions on Salesforce CRM explained to them before they can start exploring its uses. The following sections of our Salesforce CRM review contain more information on its features.

Features

Salesforce CRM features enable users to extract, input, and modify data in bulk using a structured file, and its application programming interface (API) runs smoothly with other software.

  • Contact Management: it enables businesses to view their customers fully, including key contacts and customer communications.
  • Opportunity Management: this feature allows businesses to manage their sales deals anytime and anywhere.
  • Sales Collaboration: it enables sales teams to collaborate better. It also helps them find experts and transfer competitive data.
  • Sales Forecasting: these Salesforce CRM features allow teams to get real-time insight on their predictions, including in-line projection adjustments.

We believe you now know what Salesforce has in stock for your business. However, the next section of this Salesforce CRM review describes its support quality.

Support Quality

Salesforce has email support, 24/7 live agents, phone support, forums/FAQs, and a knowledge base. Salesforce has very responsive support representatives, and they usually provide everything on Salesforce CRM explained in full.

Users can reach out to the support representatives for information on each pricing tier and the differences in their features and functions. Nevertheless, several users receive help through the Salesforce knowledge base.

This knowledge base contains educational guides and articles, and it is an online community where users can find solutions to problems on Salesforce CRM explained by experienced users.

Salesforce CRM Pricing — What does it cost?

This section of our Salesforce CRM review enlightens you on Salesforce CRM pricing editions and their different price tiers.

Foremost, the Essentials Salesforce CRM pricing edition offers special CRM services for over five users, including services like Chatter and the Lightning App Builder. Next to the Essentials tier is the Professional Salesforce CRM pricing plan that offers Comprehensive CRM for any team size, including features like Outlook Side Panel and sync.

Also, there’s the Enterprise Salesforce CRM pricing plan that offers deep, customizable CRM for businesses, and its features include custom app development and report. The Unlimited Salesforce CRM pricing plan, the most significant price tier, offers unlimited CRM administration and support and unique features like endless customizations and 24/7 toll-free support.

The Salesforce CRM pricing model is user-based and tiered with four different Salesforce CRM pricing plans. They include:

Essentials Edition$25.00 /user/month billed annually
Professional Edition$75.00/user/month billed annually
Enterprise Edition$150.00/ user/month billed annually
Unlimited Edition$300.00/user/month billed annually

At this stage of the Salesforce CRM review, we believe you now know everything on Salesforce CRM pricing, and you can find every price plan on Salesforce CRM explained in simple words.

Conclusion

Our Salesforce CRM review shows that this is the go-to software for businesses that need high-quality integration and collaboration. Although Salesforce may seem to have expensive plans, it is user-friendly, and it enhances productivity and cooperation among team members to achieve business goals. Above all, our Salesforce CRM review shows that it was designed to meet several organizational requirements and needs, making it one of the best CRM software globally.

Try out Salesforce CRM now

Salesforce CRM is a business tool that allows teams and businesses to increase sales, provide support, collaborate, and forecast sales. Salesforce is the go-to platform for every business that aims to increase productivity!