ProtonVPN is a virtual private network provider that gives its users the ability to use the internet privately and securely. ProtonVPN is completely free, and its aim is to make online privacy accessible to all.
Read on for our full ProtonVPN review, including its usability, features, and support quality. We have given this product a good Genius Score. To find out why we gave the product this rating, keep reading.
Pros and Cons
Some of the pros of ProtonVPN are:
- Unlimited bandwidth using their free tier – download as much data and stream as you want for free while protected with ProtonVPN.
- Servers in a wide range of countries – choose from a wide range of servers in many locations.
- Multi-platform support – routers, personal computers, and mobiles are all supported by ProtonVPN.
- ProtonVPN supports streaming – stream from anywhere with the same security as your home network using ProtonVPN.
Some of the cons of ProtonVPN are:
- Streaming is facilitated more by the plus tier – the basic tier does not include streaming endpoints.
- Server restrictions – there is limited server availability for customers using the free tier.
Our ProtonVPN review ranks this product highly for usability. ProtonVPN is mobile-friendly, available to Apple, Android, and Microsoft smartphone users. Users find it has a simple and straightforward UI, with a green and black interface.
Once you have downloaded ProtonVPN , you can choose which server you wish to use from a list or a clear map, showing how busy each server is and the connection they can provide. The support page offers information on how to set up ProtonVPN using Linux distribution and various how-to guides on setting up and using the product for customer onboarding.
ProtonVPN’s leading promise is to make protection accessible to all internet users, and their user-friendly interface allows their product to be easily downloaded and used for free. Their support page also includes information to help all users set up ProtonVPN on their router, which can be more complex than downloading it on other devices.
ProtonVPN is rated highly for the features it offers. Users noted that the product’s unblocking capabilities were more robust than other smaller VPNs, allowing access to a broader range of blocked pages. Some of the other notable features ProtonVPN offers include:
- No logs policy – ProtonVPN has a strict no-logs policy, allowing customers to use their product without their online activity being recorded or shared.
- DNS leak detection – ProtonVPN allows DNS leak detection to prevent users from accessing DNS servers without encrypted tunnel protection, leaving their information vulnerable to third parties.
- Switzerland-based – ProtonVPN prides itself on being based in Switzerland, where the privacy laws are some of the strongest in the world.
- Kill switch – ProtonVPN is equipped with a kill switch so that if users lose connection to the VPN server, their IP address will not be compromised.
- WireGuard protocol – ProtonVPN allows users to encrypt their data with robust VPN protocols such as WireGuard or OpenVPN, using cryptographically secure encryption ciphers.
We have ranked ProtonVPN at the higher end of the spectrum for the support quality it offers. The support page provides a wide range of helpful articles, ranging from basic how-tos regarding the setup to more complex queries like how to unblock specific websites using ProtonVPN.
ProtonVPN provides a customer support form for any queries you cannot resolve using their support page, and their response time is usually between 1 and 2 days for all inquiries. Unfortunately, ProtonVPN does not provide a live chat service or phone number for customer queries.
ProtonVPN Pricing – What Does It Cost?
ProtonVPN offers a generous free package to their customers to make virtual private networks available to all. The ProtonVPN pricing tier is as follows:
|Free||€0||1 VPN connection, 24 servers in 3 countries, medium speed|
|Basic||€4||2 VPN connections, 350 servers in 40 countries, P2P support, AdBlocker|
|Plus||€8||10 VPN connections, 1000 servers in 63 countries, highest speed, streaming service support, secure core VPN, tor over VPN.|
|Visionary||€24||All plus features, ProtonMail visionary account.|
ProtonVPN offers unlimited bandwidth to all free users, with a selection of servers in 3 countries to provide affordable VPN protection. ProtonVPN can be used on multiple platforms, including routers, PCs, and mobile devices, offering versatility.
Depending on which payment tier you opt for, you can use ProtonVPN for up to 10 network connections, allowing the product to be used for a household or organization.
In the interest of its customers, ProtonVPN also offers a no-log policy to further its goal of protecting the privacy of users’ online activity. One of the key features that users were pleased with was the product’s ability to unblock users from websites that aren’t available in their country, more so than other VPNs in the same price range. ProtonVPN is affordable and provides users with value for money, granting protections for their online activity that are easy to set up.
Try ProtonVPN Today!
If you’re looking for an affordable yet powerful VPN with unlimited bandwidth, try ProtonVPN today. It can be used on multiple platforms, including PCs, mobile devices, and routers, with a user-friendly setup process and visually appealing interface.