EZO AssetSonar 

What is EZO AssetSonar?

EZO AssetSonar is an IT Asset Management (ITAM) platform by EZO that helps businesses track and manage their hardware, software, and licenses across the entire IT lifecycle. The cloud-based solution addresses challenges like shadow IT, SaaS sprawl, and compliance risks by providing complete visibility into your digital infrastructure.

With EZO AssetSonar, you can automatically discover all IT assets in your network, track software licenses to prevent overspend, and maintain audit-ready compliance records. The platform integrates with popular tools like Jamf, Zendesk, Intune, and SCCM to streamline IT operations and eliminate information silos.

IT teams can automate asset discovery, manage check-in/check-out workflows, and generate detailed reports on asset utilization and costs from a single dashboard.

Quick Review of AssetSonar

Pros and Cons of EZO AssetSonar

Pros

• Automated asset discovery with agent-based scanning: AssetSonar automatically discovers and catalogs all hardware and software across your network using its intelligent ITAM agent. This eliminates manual data entry and ensures your inventory is always current and accurate.
• Comprehensive software license management: It tracks software installations, monitors license usage, identifies unused licenses, and provides optimization recommendations to reduce SaaS waste and ensure compliance with vendor agreements.
• Seamless integration with major IT tools: AssetSonar integrates natively with popular ITSM and MDM solutions like Jamf Pro, Microsoft Intune, Zendesk, and SCCM, creating unified workflows across your existing tech stack.
• Built-in compliance and audit readiness: The system maintains detailed audit trails, tracks software compliance, and generates reports required for IT audits. This helps organizations stay compliant with licensing agreements and regulatory requirements.

Cons

• Learning curve for advanced features: While the basic interface is user-friendly, users report that effectively utilizing all advanced features requires time investment and training to master the full capabilities of the platform.
• Mobile app functionality limitations: The mobile application offers basic features but lacks the depth of functionality available on the desktop version, limiting field operations and on-the-go asset management capabilities.

AssetSonar Pricing

AssetSonar offers three specialized pricing tiers based on your IT asset management needs, with custom pricing determined by the number of assets and employees tracked.

The pricing model is flexible and scales with your organization size. AssetSonar uses custom quotes rather than published pricing, with costs determined by:

• Number of IT assets to be tracked,
• Number of employees requiring software license tracking,
• Specific plan tier and features selected across hardware, software or unified ITAM, and
• Required integrations and support level.

AssetSonar Key Features

IT Asset Discovery and Tracking

AssetSonar’s automated discovery engine uses intelligent agents to scan devices on your network and identify all hardware and software assets. Thus, automatically populating your inventory with detailed system specifications, installed software, and configuration data.

You can track asset locations, assignments, conditions, and lifecycle status. The system maintains comprehensive asset histories from procurement through retirement, ensuring complete visibility into your IT infrastructure.

Software License Management

Advanced software discovery and normalization capabilities help you understand exactly what software is installed across your organization, track license usage—on prem or cloud, and identify optimization opportunities to reduce costs.

You can monitor SaaS subscriptions via browser tracking, track license allocations, receive automated renewal alerts, and generate license compliance reports. It also helps eliminate shadow IT by discovering unauthorized software installations.

Automated Asset Discovery

Agent-based discovery automatically scans devices across your network, capturing hardware specifications, installed software, and system configurations without manual intervention.

You can schedule regular discovery scans, integrate with MDM solutions like Intune and Jamf, etc., and use network discovery for devices that cannot run agents. The system keeps your inventory continuously updated.

Compliance and Audit Readiness

Detailed item trails and time-stamped event history—illustrating detailed tracking of software licenses, hardware warranties, and asset movements throughout their lifecycle—help you maintain audit-ready documentation. 

Data presentation can be tailored to meet your needs via customizable reports that can be exported as CSVs or PDFs for executive overview. 

You can generate license compliance reports, track software usage patterns, monitor license violations, and maintain detailed audit trails for regulatory requirements. With its patch management capabilities, the system also alerts if your devices have potentially exploitable vulnerabilities. 

User and Custody Management

Comprehensive user provisioning and asset custody tracking ensure accountability for IT equipment assignments with automated check-in/check-out workflows and employee onboarding/offboarding processes.

You can track who has which assets, manage equipment reservations, automate custody transfers, and integrate with HR systems for seamless employee lifecycle management.

Reporting and Analytics

Powerful reporting capabilities provide insights into asset utilization, software spending, compliance status, and operational efficiency with customizable dashboards and scheduled report delivery.

You can create custom reports, track key performance indicators, and monitor cost trends. Advanced analytics help uncover cost optimization opportunities and operational improvements.

AssetSonar Support Quality

AssetSonar provides comprehensive customer support through email and phone channels, along with extensive documentation and onboarding assistance to ensure successful implementation and ongoing success.

Customer feedback consistently highlights “responsive support team” and “knowledgeable staff who understand ITAM challenges,” with users praising the technical expertise and willingness to help with complex configurations.

It includes onboarding assistance with dedicated specialists to help configure the system according to your specific requirements, train your team, and establish best practices for ongoing operations.

Support resources include comprehensive knowledge base articles, video tutorials, integration guides, and best practice documentation covering common use cases and advanced configurations.

Response times are generally quick for technical issues, with same-day resolution reported for many support requests, though complex integrations may require longer engagement periods.

AssetSonar Alternatives

Summary

Overall, AssetSonar is one of the leading IT Asset Management platforms available, particularly well-suited for IT-intensive organizations that need comprehensive visibility into both hardware and software assets. It provides a powerful, purpose-built platform that addresses the complexities of modern IT environments while offering strong automation capabilities and integration support.

With its automated discovery engine, comprehensive license management, and built-in compliance features, AssetSonar excels in reducing manual work, optimizing IT spending, and maintaining audit readiness. The platform successfully addresses common ITAM challenges like shadow IT, license optimization, and compliance management.

While there is a learning curve for advanced features and the mobile app could be more robust, its comprehensive feature set, strong integration capabilities, and responsive customer support make it an excellent choice for organizations seeking to gain control over their IT assets and reduce operational costs.

Try AssetSonar Now

Take control of your IT assets with AssetSonar’s comprehensive ITAM platform. Contact sales for a personalized demo and custom pricing quote today.

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