DevRev Logo

$9.99+$9.99

DevRev Review 

DevRev Logo

DevRev is a platform that caters to the needs of tech companies. It consolidates various tools into one platform, aiming to streamline collaboration, bridge departmental divides, and unify teams around the customer.

Usability

Features

Support

89% Genius Score
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Starting price

$9.99+$9.99

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DevRev Review  Facts

Pricing modelPer User
Free TrialNo
Free VersionNo

DevRev Review  Pros & Cons

+Better communication between developers and customers.
+Responsive support.
+Helps companies to unlock and organize insights.
-Some organizations may prefer simpler solutions.

What is DevRev?

DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the pace of ever changing front-office customer relationships. They bring end users, support engineers, product managers, and developers together, making it easier for them to focus on their main priorities — and helping them create a company-wide culture of product and customer-centricity.

Pros & Cons

Pros 

  • Developer-customer collaboration: DevRev promotes better communication and collaboration between developers and customers, leading to improved product development and customer satisfaction.
  • Responsive Support: Users can benefit from DevRev’s onboarding and support, with a responsive team that provides invaluable assistance.
  • Insightful product management: It allows companies to unlock and organize insights, helping product managers and developers adapt the product quickly to meet customer needs.

Cons 

  • Pricing considerations: The pricing structure and affordability of DevRev may vary, so it’s essential to assess whether it aligns with your organization’s budget and needs.
  • Complex problem solving: DevRev is primarily focused on solving complex product management and developer-customer relationship challenges. Some organizations may prefer simpler solutions.

Plan Types

  • Starter Plan: For small teams, up to 15 users, building and supporting customers while navigating through PMF. $9.99 platform licence per user +  $9.99 support licence per user 
  • Pro Plan: For teams growing and scaling their product while maintaining customer centricity.
  • Ultimate Plan: For advanced and complex organisations. 

Pricing 

  • Starter Plan: $9.99 platform licence per user +  $9.99 support licence per user 
  • Pro Plan: $24.99 platform licence per user +  $34.99 support licence per user 
  • Ultimate Plan: Price on application. 

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Methodology

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