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DevRev Review

DevRev Logo

DevRev is a platform that caters to the needs of tech companies. It consolidates various tools into one platform, aiming to streamline collaboration, bridge departmental divides, and unify teams around the customer.




89% Genius Score
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Starting price



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DevRev Review Facts

Pricing modelPer User
Free TrialNo
Free VersionNo

DevRev Review Pros & Cons

+Better communication between developers and customers.
+Responsive support.
+Helps companies to unlock and organize insights.
-Some organizations may prefer simpler solutions.

What is DevRev?

DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the pace of ever changing front-office customer relationships. They bring end users, support engineers, product managers, and developers together, making it easier for them to focus on their main priorities — and helping them create a company-wide culture of product and customer-centricity.

Pros & Cons


  • Developer-customer collaboration: DevRev promotes better communication and collaboration between developers and customers, leading to improved product development and customer satisfaction.
  • Responsive Support: Users can benefit from DevRev’s onboarding and support, with a responsive team that provides invaluable assistance.
  • Insightful product management: It allows companies to unlock and organize insights, helping product managers and developers adapt the product quickly to meet customer needs.


  • Pricing considerations: The pricing structure and affordability of DevRev may vary, so it’s essential to assess whether it aligns with your organization’s budget and needs.
  • Complex problem solving: DevRev is primarily focused on solving complex product management and developer-customer relationship challenges. Some organizations may prefer simpler solutions.

Plan Types

  • Starter Plan: For small teams, up to 15 users, building and supporting customers while navigating through PMF. $9.99 platform licence per user +  $9.99 support licence per user 
  • Pro Plan: For teams growing and scaling their product while maintaining customer centricity.
  • Ultimate Plan: For advanced and complex organisations. 


  • Starter Plan: $9.99 platform licence per user +  $9.99 support licence per user 
  • Pro Plan: $24.99 platform licence per user +  $34.99 support licence per user 
  • Ultimate Plan: Price on application. 



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