What is DevRev?
DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the pace of ever changing front-office customer relationships. They bring end users, support engineers, product managers, and developers together, making it easier for them to focus on their main priorities — and helping them create a company-wide culture of product and customer-centricity.
Pros & Cons
Pros
- Developer-customer collaboration: DevRev promotes better communication and collaboration between developers and customers, leading to improved product development and customer satisfaction.
- Responsive Support: Users can benefit from DevRev’s onboarding and support, with a responsive team that provides invaluable assistance.
- Insightful product management: It allows companies to unlock and organize insights, helping product managers and developers adapt the product quickly to meet customer needs.
Cons
- Pricing considerations: The pricing structure and affordability of DevRev may vary, so it’s essential to assess whether it aligns with your organization’s budget and needs.
- Complex problem solving: DevRev is primarily focused on solving complex product management and developer-customer relationship challenges. Some organizations may prefer simpler solutions.
Plan Types
- Starter Plan: For small teams, up to 15 users, building and supporting customers while navigating through PMF. $9.99 platform licence per user + $9.99 support licence per user
- Pro Plan: For teams growing and scaling their product while maintaining customer centricity.
- Ultimate Plan: For advanced and complex organisations.
Pricing
- Starter Plan: $9.99 platform licence per user + $9.99 support licence per user
- Pro Plan: $24.99 platform licence per user + $34.99 support licence per user
- Ultimate Plan: Price on application.
Author
Matija Kolaric
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