Booksy

Booksy

Booksy is the leading online appointment booking platform that connects you with the best beauty and wellness professionals in your area. With just a few clicks, you can easily book appointments for haircuts, manicures, pedicures, massages, and more.

50% Genius Score
Booksy

Starting price

$29.99/mo

Booksy Facts

Pricing modelPer User
Free TrialYes
Free VersionNo

review new │ Booksy Overview

We know that old habits die hard. Convincing your customers to book your services through an online platform is a task. If you run a business like a hair and beauty salon, it is important to take into consideration factors like time management and promotion services. An online booking system might be the way to go for you to connect with more customers and grow your business.

If you are thinking about getting started on Booksy, stick around because this Booksy review will give you all the information you need to make that decision.

Booksy – Best online booking platform for beauty and health business owners
Booksy
Booksy helps beauty and health business owners to manage appointments, save time and get more work done.

pros and cons new │ Pros & Cons of Booksy

Understanding the software’s advantages and disadvantages is vital before you use it. The pros & cons give you a better idea of what the software is all about.

Booksy Pros

tick new Easy to use

We can guarantee that Booksy has an incredibly straightforward and user-friendly interface. If you are not as tech-savvy as modern-day young people, don’t worry, the Booksy system will not give you any problems.

tick new Budget-Friendly

Booksy offers you affordable prices for the services that you want. As a service supplier, you can choose the package you want depending on your needs and your budget. You are free to upgrade your package anytime once you decide you want more benefits and as your business grows.

tick new Customer service

Good customer support is the foundation of all businesses. Booksy is no different. The software has excellent customer service, with helpful representatives ready to help in case the event of any problems.

tick new Marketing services

Which business owner doesn’t like a free promo for their business? Booksy allows you to promote your business and services by having unique features. For example, Message Blast will enable you to instantly post offers targeting your past, present, and future clients.

tick new Reliability

Booksy doesn’t experience a lot of technical difficulties. If your Booksy software is not working correctly, you can solve the problem by ensuring that your application is up to date or clearing unwanted data and cache.

tick new Helps save time

Constant calls and messages distracting you from your daily appointments make you lose focus on the work. By having your customers book your appointments on Booksy, you will not be distracted and able to fully concentrate on your work.

Booksy Cons

cons new Identification

Building a customer-service provider relationship is essential for any business. It would be nice if, on booking, customers had their photo IDs available and on display. This would make knowing your customer by name and face easier and help you greet them on arrival.

cons new Payments

Booksy has recently incorporated a payment option, and while it is a good feature, it can be hard to navigate, especially for new customers.

Booksy AdvantagesBooksy Disadvantages
plus new User-friendly intuitive interface for all skill levelsminus new No automatic customer ID upload
plus new Packages to suit all budgetsminus new Complicated payment system
plus new Help always at hand
plus new Unique marketing features
plus new Non-glitchy software
plus new Time-saving automation 

Booksy

Ask for more details today!

If you’re a small business that needs a reliable customer booking platform, why not try Booksy today. Save time and money when your clients book and pay for their appointments online with Booksy’s user friendly, reliable online booking system.


what new │ What is Booksy?

Booksy allows calendar management, appointment scheduling, online payments, and marketing functionalities all in one place. If you are a beauty/hair salon owner, fitness instructor, massage therapist, or health instructor and looking for the best online booking platform, Booksy is for you.

It is impossible to get away from technology. Why not let it help you in the part of your business where you take calls and messages all day long? Booksy is the perfect partner for your business. The software does all the appointment booking for you according to your calendar. With Booksy, you do not have to worry about double-booked appointments.

Not only is Booksy helpful to business owners, but it also helps customers. The software allows customers to find all the services that a business provides in one place. As a customer, you can view the business profile, check the service provider’s availability, and then book an appointment from the platform.

If you are a service provider, you may ask yourself what if I forget an appointment, or I don’t see an appointment? That is highly unlikely to happen because Booksy sends you constant messages to notify you of your booked appointments.

Booksy has over 15 million users in the USA. This goes to show that it is trusted by many people all over the country.


how new │ How Does Booksy Work?

All you need to do as a business professional and service provider is sign up to Booksy and create an account. Once you have created an account, the first part is complete. Additionally, make sure that you give all the correct details. There is no room for mistakes. Double-check your details if you have to!

After creating an account, go to the ‘For business’ option in the top right corner. This step is purely for business owners.

If you want to know how the software works before paying for a monthly package, you are lucky because there is a free trial option. Click the ‘Free trial’ option in black and fill in the required information.

point new Create an account

After you have created an account, you will have access to the services that Booksy offers. When your free trial is through, you can decide whether you want to continue your business journey with Booksy and create a paid account.

If you continue with Booksy, you are free to choose any package plan that is well suited for you, depending on factors such as the size of your business and your budget. Each package has different features.

The two main Booksy packages are Boosky Lite and Booksy Pro.

point new Booksy Biz Lite

Business owners can use Booksy Biz Lite to manage their business. Things to note about Booksy Lite include:

  • It is only accessible on mobile devices
  • Booksy Lite has a simple checkout feature, which means processing payments will take a shorter time.
  • Automated message blasts

point new Booksy Pro

This package is perfect for a large business or any business located in multiple locations. Booksy Pro has all the features that Booksy Lite and a few extra. These features are:

  • It is accessible on a phone, tablet or computer.
  • Advanced and complete checkout feature with a new quick sale option. The quick sale option shows your most popular services on the checkout screen.
  • With Booksy Pro, all your employees can have their specific profiles where they can access client information and everything they need to know. However, you are still controlling the whole account as the business owner.
  • You can create and modify your weekly shifts so they are the same throughout. Additionally, you can set break times, and the time your business opens and closes.
  • Better inventory services. You can showcase your services by uploading a catalog complete with a description, photos, and supplier information.
Did you know?
point new Booksy was founded in 2014 in Poland by Stefan Batory and Konrad Howard
point new Stefan Batory is an ultra-marathon runner
point new Booksy launched in the USA in 2017
point new Now available in 40 countries around the globe

feature new │ Booksy Features

point new Appointment management and scheduling

Booksy allows customers to set appointments themselves. They do not have to call the service supplier to find out whether they are available for an appointment. The Booksy software shows your customers when your business has free time and schedules the appointments accordingly.

point new Calendar sync

This function allows information from the service supplier to be linked to the customer through the software. This feature goes hand in hand with appointment management. For example, if a service supplier is unavailable on a specific date due to other circumstances, they indicate on the app that they are not available at a specific date or time which prevents a customer from making a booking during that window. Likewise, calendar sync ensures that customers are not double booked.

point new Email Marketing

A highly effective method of marketing, especially with appointment-based service-oriented businesses, is email marketing. Your customers can be made aware of the services, promotions, and new launches your business offers by emailing them. Booksy helps you schedule emails to customers to tell them about offers you are having or even to wish them a happy birthday.

point new Employee Management and Scheduling

If your customers are booking appointments through Booksy, they can select which employee they want for their appointment. As a service supplier, you have your business and employee profiles on the software, allowing your customers freedom to choose who they want.

For example, when a customer wants to have her nails done in a hair and beauty salon, they probably prefer one employee. Maybe this manicurist has been doing their nails for a long time, and they don’t want their nails done by anyone else. Booksy allows the customer to choose that employee and schedule an appointment.

point new Alerts and Notifications/Confirmation and Reminders

As a service supplier, you do not have to worry about forgetting about appointments or not seeing your booked appointments. This is because Booksy has an alert and notification feature that sends you messages reminding you about booked appointments. The last thing you want as a business owner is to have complaints of forgotten appointments from customers. With Booksy, you will never have this problem

Why Do You Need to Use Booksy?

point new Saves you time and lets you focus on work instead of worrying about picking up calls point new Lets your customers leave honest reviews, helping you improve your service
point new Regular notifications mean you’ll never  miss an appointment point new Offers digital marketing tools to help you expand your business

Booksy

Booksy can help your business grow!

With an easy to use appointment booking interface, Booksy can help you grow your business by giving you the time to focus on what you do best:  Providing your clients with a first class service. Visit Booksy


who new │ Who Should Use Booksy?

It doesn’t matter whether you are tech-savvy or not. Booksy is user-friendly and very easy to use. The list below shows what kind of business can benefit from Booksy:

point new Hair salons and barber shops

If you own a hair salon or a barber shop, it doesn’t get any better than Booksy. Not only does the software allow you to manage your appointments and schedule, but it also gives you the chance to grow your clientele. The list of how Booksy can help you grow your business is endless. There is the chance of a 24/7 customer booking opportunity where customers can book an appointment at any time, and they don’t have to worry about whether it’s business hours or not.

point new Nail salons

The process of doing nails is very delicate. Many customers prefer to have their nails done by a specific nail technician. This is where Booksy comes in. A customer is free to choose the employee that they want to do their nails through the software. The service suppliers have the chance to take pictures of the end product after a successful nail session and post it on social media through Booksy. This increases the likelihood of attracting more clients to your business.

point new Beauty salons

The advantages that Booksy gives beauty salons are endless. Service suppliers can maintain their clients by sending them emails and message blasts. These emails may consist of offers that a business has for its services. Booksy’s live customer support service also ensured that beauty salons and professionals didn’t encounter any trouble with the software.

point new Mental health and wellness professionals

Booksy has provided a platform for wellness and mental health experts to give their services to customers. You can now book a massage or spa appointment through Booksy.

Usage
point new Great for hair and beauty salons as clients can book appointments in or out of business hours
point new Ideal for health and wellness businesses where clients want to book time with a specific therapist
point new Perfect for specialised beauty businesses like nail salons, allowing customers to book specific treatments.

Booksy

Use Booksy for tailor-made appointments!

If you offer a range of services, then with Booksy you can let your customers choose exactly what they want, when they want. Try Booksy today and see how you can offer more for less. 


cost and time new │ Booksy Cost and Time

Creating a Booksy account as a service supplier does not take long. Once you have put all your details and linked your payment account to Booksy, you are free to start using the software. You will find that creating a Booksy account will save you a lot of time in the future.

The cost of using Booksy will depend on what you want for your business as a service supplier. The price will also depend on the number of employees registered on your Booksy account.

A standard Booksy package goes for $29.99 per month. However, you will have to pay an extra $20 per month for any additional employees.


usability new │ Booksy Usability

Being easy to use is one of the reasons why the software has gained over 13 million users. It is easy enough for anyone to navigate, whether an amateur on anything to do with technology or well-versed with it. Many Booksy reviews have applauded the software for being simple and straightforward.


pricing new │ Booksy Pricing

As mentioned earlier, depending on the kind of business you have, prices will be different. Without adding the cost of an additional employee, a standard Booksy package goes for $29.99 per month. Any additional employee will cost an extra $20 per month.

As a business owner, if you look at the amount of money you bring in at the end of every month as profit after using Booksy, you will not mind paying the extra $20 for each employee.

Booksy allows the business owner to sell their employees’ top-rated services by assigning specific employees to specific services as well as charging different rates depending on the employees’ skill levels.

The software allows you to attract new customers by payingfor Booksy Boost, a marketing tool that helps boost sales by putting your business in front of more potential customers.

Standard package
point new Free trial Yes
point new Single user$29.99 per month
point new Additional employee$20 per month
point new BoostOne-time commission fee

tools new │ Booksy Tools

The primary tool that Boosky uses is the Boosky Boost. Below is everything you need to know about the tool.

point new Booksy Boost

This is a marketing tool offered by Boosky to help keep your calendar active and full. The Booksy Boost raises the ranking of your business on the platform, which, in turn, attracts more customers to your business.

point new Booksy Boost Cost

The good news is that you do not have to pay a monthly Booksy boost fee. Instead, you only need to pay a commission on each new client that comes to your business through Boost.

The required amount is $100 for standard services such as doing the customer’s hair and $10 for consultations and other ‘free’ services. Once you have paid this commission on that client’s first appointment, every additional payment you get after that will be yours.

When you get a new client through Boost, it will state ‘1st visit’ on the ‘Boost Details’ section on your application. However, there are moments when a customer appears on the Boost clientele section who hasn’t come to your business through Boost.

If this happens, you have the option of claiming the client. By claiming the client, you are simply telling Booksy customer service that they should not deduct any commission from the first payment of that customer. Once customer service confirms the claim is valid, the money deducted as the commission is refunded within seven business days.

However, there are specific ways that you can prevent accidental Boost charges from happening. These include:

  • Share your Booksy profile link: Make sure you include your unique Booksy link on your business website to separate existing clients from new clients through Boost.
  • Add walk-in clients to your Booksy contact info: If you get a new walk-in client, ensure that you add their contact information to your Booksy contact list. This will ensure they will not appear as new clients when booking an appointment through Booksy.
Points to Note
point new Budget-friendly online booking system ideal for small businesses
point new Multiple employees can have individual profiles allowing clients to choose
point new Integrated payment system

example new │ Booksy Reviews and Results

The reviews from some business owners about their experience with Booksy have been very positive. Here are some of them:

point new A CoLab Salon

Angel Cardona, owner, and founder of A CoLab Salon located in Winter Park, is thankful for the business that Booksy has brought to his salon. Angel gets most of his customers from them viewing his Instagram page and then proceeding to book an appointment through Booksy.

point new Rolando Aqui

The celebrity stylist has been using Booksy for more than four years and has given an impeccable Booksy review. He doesn’t have to deal with managing the business by himself, which makes Booksy an excellent business tool.


support new │ Booksy Support

Booksy rounds out its offerings with excellent customer service. You can contact their representatives via a 24/7 hotline or email depending on the nature of your queries. In addition, you can access the email and the number by going to the ‘Contact’ page in the top right corner of the Booksy homepage.

There is also a direct chatbox where you can list your name, email, phone number, company name, and the message you want to send to customer service. This direct chatbox is available 24/7.

point new Customer services available via email, hotline and chat box
point new Extensive FAQ section on Booksy website
Alternative software to Booksy
Styleseat is an alternative software to Booksy. Like Booksy, Styleseat is an online booking software for beauty and wellness businesses. However, unlike Booksy, Styleseat is only suitable for small to mid-sized businesses and freelancers. The online booking platform does not support large businesses.
Booksy and Styleseat comparison
Both software applications perform the same function but have different features. While Booksy charges $29.99 per month, Styleseat charges $35 per month. Regarding functionality, Booksy has more features than Styleseat.

conclusion new │ Conclusion

Booksy is a fantastic option if looking for an online booking platform. From friendly customer service to the software’s budget-friendly packages, you are bound to love it as a business owner. With the authority to schedule your employees at different working times and assign them to a specific service, Booksy gives you the freedom you need as a business owner.

Booksy offers two mobile applications. These are Booksy for clients and Booksy Biz for businesses. Customers can book their appointments through Booksy for clients, while business owners can manage their appointments and schedule through Booksy Biz for business.


Booksy

Use Booksy for tailor-made appointments!

If you offer a range of services, then with Booksy you can let your customers choose exactly what they want, when they want. Try Booksy today and see how you can offer more for less. 


Frequently Asked Questions (FAQ)

No. Booksy automatically confirms your customer's appointment if the schedule allows it. The main aim of Booksy is to accommodate your appointments and manage them on your calendar. However, if you want to confirm the appointments, you can go to settings and disable the 'automatically confirm bookings' option.

You can require the customers to pay for part of the service before coming in for the appointment and then complete the payment after completion of the appointment. Alternatively, you can let the customers pay after the appointment is made. That will depend on what you prefer as a business owner.

Yes, Booksy allows you to contact your customers through the software application. Once you go to the client card, you can message the client regarding anything to do with the appointment. For better results, it is recommended that you communicate to your clients beforehand if there is any important information missing. This helps prevent any confusion when the appointment day reaches.

Yes, you can let your employees manage and view their appointments, check the client details, and do much more. All you have to do as the business owner is invite them to download the software on their smartphones, and they will be able to access any information from the application.