800.com Review: Features, Benefits & More [2024]

800.com

July 31, 2023

2 mins

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Improve consumer interactions with 800.com, the premier cloud-based telecommunications provider. 800.com’s specialized services focus on delivering toll-free numbers that empower businesses and individuals to elevate customer engagement and satisfaction.

Usability

Features

Support

Pricing model	Per Toll-free
Free Trial	No
Free Version	No

Pricing model

Per Toll-free

Free Trial

Free Version

800.com Overview

800.com is a cloud-based telecommunications provider that specializes in offering toll-free numbers for businesses and individuals to enhance consumer interactions.

They offer a range of services related to toll-free numbers, including custom vanity numbers, text messaging, personal greetings, call forwarding, and advanced call routing options. By centralizing these functions, 800.com empowers businesses to optimize customer interactions and boost overall productivity.

Additionally, they have a user-friendly platform that allows customers to manage their toll-free numbers and call settings easily.

Pros and Cons

Pros

Effortless setup process and convenient number selection: 800.com ensures businesses can easily establish their telecommunication systems and find the most suitable numbers for their needs.
User-friendly interface: The platform’s intuitive user experience simplifies the management of large inventories of numbers, making it a valuable tool for business owners.
Advanced Call Marketing solutions: 800.com offers a range of advanced features, including keyword spotting, sentiment analysis, and number reports. These solutions empower businesses to refine their marketing strategies and gain valuable insights from customer interactions.
Integrated SMS messaging: With 800.com’s platform, businesses can enjoy the benefits of an all-in-one solution that seamlessly integrates SMS messaging. This integration enhances communication capabilities and streamlines operations.

Cons

Limited voicemail duration: One potential drawback is that the voicemail messaging feature has a maximum duration of 60 seconds per message. This limitation could pose challenges for businesses that require longer voicemail recordings.

Pricing

Monthly Pricing

Personal Yearly: $29/PM (1 toll free number and 1000 minutes)
Unlimited Yearly: $75/PM (1 toll free number and unlimited minutes)
Pro Yearly: $149/PM (5 toll free numbers and 5000 minutes)

Annual Pricing

Personal Yearly: $25/PM (1 toll free number and1000 minutes)
Unlimited Yearly: $64PM (1 toll free number and unlimited minutes)
Pro Yearly: $127/PM (5 toll free numbers and 5000 minutes)

Integrations

They currently have API access and are working on CRM integration which should be ready within the next 6 months.

Methodology

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