Push Health

Push Health Overview

Push Health is a free healthcare app available for Android and iOS in the United States. Its primary purpose is to connect medical providers and patients securely and conveniently through virtual consultations and telemedicine services.

The app has been designed through a joint effort between entrepreneurs and medical professionals, who recognized that the disorganization in the traditional healthcare system could be streamlined. 

Operating as a comprehensive telemedicine platform, Push Health serves over 1 million patients and connects them with thousands of licensed medical providers, including doctors, nurse practitioners, and physician assistants.

The platform has evolved significantly since its launch, now offering enhanced integration with pharmacy networks and laboratory services.

Read this Push Health review to find all the necessary information about the software.

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Pros & Cons of Push Health

Pros

Easy to download and use 

Push Health offers significant advantages, starting with its free download and intuitive interface. Users can connect from anywhere using their mobile phone or laptop. The process is streamlined and straightforward — consultations can be completed without leaving home, and mobile notifications keep users informed on the go.

Comprehensive medical assistance

After registration, patients can request various medical services including virtual consultations, prescription requests, and lab orders. Providers can offer assistance through secure messaging without sharing personal contact information, send digital invoices, and approve prescription orders that are electronically routed to chosen pharmacies or Quest Diagnostics locations.

Extended virtual practice capabilities

The app creates a virtual extension to medical providers’ practices, enabling them to offer services in any location. Push Health functions as a complete medical practice management solution, providing a secure environment for healthcare professionals and their patients. Medical records are securely stored within the platform and can be accessed anytime from any device.

Transparent and flexible pricing

There are no fixed platform fees when using Push Health. Medical providers have complete control over their pricing, allowing them to charge appropriate amounts for the services they provide. Patients can pay through multiple methods including PayPal, credit cards, Apple Pay, Google Pay, and Venmo. With no insurance billing requirements, providers receive payments quickly and efficiently.

Cons

Limited insurance coverage

Unfortunately, traditional health insurance typically doesn’t cover the costs of Push Health medical services. Patients must pay out-of-pocket for consultations, treatments, and health assistance, which can be a significant barrier for some users seeking affordable healthcare options.

No direct medication dispensing

Patients cannot purchase medications directly through Push Health. The platform only facilitates prescription requests from doctors, which, if approved, must be picked up from chosen pharmacies. This adds an extra step in the medication fulfillment process.

Prescription modification limitations

Once a prescription is issued and submitted, it cannot be changed or edited through the platform. This limitation requires careful attention to detail during the initial consultation to ensure all information is accurate before submission.

Limited customer support channels

Customer support is primarily available through email contact only. Phone support and live chat options are not available, which has resulted in significant user complaints about slow response times and difficulty resolving issues promptly.

One support language

English is the only support language available on Push Health; no other languages are available.

Push Health Advantages	Push Health Disadvantages
Easy and free to download and use	Not covered by insurance
Connects patients and doctors from anywhere as long as there is internet access	Can’t pay for medications through the app
Patients can easily request medical services	Can’t change or edit incorrect information on prescriptions
Providers are able to offer medical assistance	Support is only available through email
The app creates a virtual extension of a practice	The only support language is English
Transparent pricing

With Push Health you’ll be able to check your patients’ medical records, offer medical assistance and you won’t even have to leave the house to do so. Download the app and try it for yourself today.

What is Push Health?

Push Health is a comprehensive telemedicine application designed to facilitate connections between licensed medical providers and patients through simple digital interactions. Patients need only provide their email addresses to begin requesting medical care, making it an accessible medical practice management solution.

Since 2013, Push Health’s creators have focused on making healthcare as affordable and convenient as possible. The platform has undergone rigorous security reviews, maintains strict data protection protocols, and has established itself as a trusted player in the telehealth industry for over a decade.

The platform now serves as a bridge between traditional healthcare delivery and modern digital convenience, offering solutions for routine medical needs while maintaining professional healthcare standards. Push Health has expanded its capabilities to include comprehensive lab testing, prescription management, and secure provider-patient communication systems.

How Does Push Health Work? 

Push Health connects licensed doctors and medical providers to patients through its software platform. After patients register, they can request medical services, communicate with healthcare providers through secure messaging, and receive professional medical assistance based on their needs.

The platform is accessible through mobile phones or computers with internet access, supporting both Android and iOS systems. There are no download or registration fees, making the platform accessible to anyone with basic internet connectivity.

Currently, patients typically need to be invited by a medical provider to use Push Health, creating a more controlled and professional healthcare environment. This invitation-based system helps ensure quality care delivery and maintains professional relationships between providers and patients.

The platform eliminates many traditional healthcare system inefficiencies, allowing users to focus on treating health conditions rather than navigating complex procedures and administrative burdens.

Push Health Features

Activity Summary Dashboard

Healthcare providers can access comprehensive patient information in a centralized location, enabling continuous patient tracking and care coordination across multiple encounters and treatments.

Straightforward Invitation System 

Medical providers can easily add patients to their network through email invitations or custom invitation codes, simplifying patient onboarding and practice expansion.

Secure Communication

The platform enables private and secure messaging between patients, healthcare providers, and colleagues without sharing personal contact information, maintaining professional boundaries while facilitating necessary communication.

Flexible Payment System

Healthcare providers have complete control over their pricing structure, allowing them to set appropriate professional fees based on the services provided and their professional judgment.

Patient Records Management

All patient data, including messages, test results, progress notes, and treatment history, is stored in easily accessible digital charts that can be retrieved and reviewed at any time.

HIPAA Compliance

Push Health maintains strict adherence to HIPAA regulatory guidelines for storing patients’ sensitive health data and implements comprehensive security measures to protect patient privacy and data integrity.

E-Prescription

The e-prescribing functionality represents a significant improvement in healthcare quality, ensuring medical providers can send accurate prescription information directly to the correct pharmacy for error-free medication dispensing, streamlining the entire prescription process.

LegitScript Certification

The platform is certified by LegitScript, a healthcare compliance organization trusted by governments and businesses worldwide, providing additional verification of Push Health’s legitimacy and security standards.

Email Support

Users can access support through the Push Health website contact system, with support representatives responding directly to user inquiries via email communication.

Why do we need to use Push Health?
To consult quickly and conveniently
To attract new patients
To provide urgent care
To make patients feel safe with professional help
To extend office space virtually
To keep up with new ways of treating patients

Who Should Be Using Push Health?

Patients

Push Health is designed for individuals seeking convenient access to various medical providers, hassle-free communication with healthcare professionals, and quick medical prescription services for routine healthcare needs.

The platform particularly benefits patients who:

• Need routine prescription refills,
• Have minor health concerns requiring professional consultation,
• Prefer the convenience of virtual healthcare visits,
• Lack traditional health insurance coverage,
• Live in areas with limited healthcare provider access.

Medical Providers

The platform serves licensed doctors, physician assistants, and nurse practitioners who want to extend their practice capabilities and communicate efficiently with patients through secure digital channels.

Healthcare providers benefit from:

• Virtual practice extension capabilities,
• Streamlined patient communication,
• Simplified billing and invoice management,
• E-prescription and lab test ordering through secure platforms,
• Reduced administrative overhead compared to traditional practice management.

How Much Does Push Health Cost?

Patient Costs

Push Health registration is completely free for patients, with no hidden fees or subscription requirements. Patients pay only for actual medical services received.

Consultation fees typically range from $20 to $200+ depending on the service provider and type of consultation required. The direct-pay model eliminates insurance billing complications, though patients should expect to pay out-of-pocket for all services.

Provider Costs

Licensed medical providers pay monthly subscription fees starting around $20 per month, with pricing varying based on features and usage levels. Providers maintain complete control over their professional fees, setting rates that reflect their expertise and the services provided.

The platform offers volume discounts and group practice pricing options for larger healthcare organizations seeking comprehensive telemedicine solutions.

Conclusion

Push Health provides a functional platform for managing convenient connections between healthcare providers and patients, offering secure communication and streamlined telemedicine services.

The software maintains approval from reliable healthcare organizations, creating a secure platform where patients can request medical prescriptions and receive professional treatment. Push Health serves as an effective virtual extension for medical providers’ practices, enabling services like digital invoicing, patient progress tracking, and laboratory test ordering.

With over ten years of market presence, Push Health has established itself as a reliable option that benefits both patients and medical providers. However, customer service limitations and inconsistent support responsiveness remain significant concerns that potential users should carefully consider.

The platform works best for routine healthcare needs and straightforward medical consultations, though users requiring extensive customer support or complex medical care may find better solutions with alternative telemedicine providers.