Tidio

Tidio logo

Tidio is a customer service software that helps small and medium businesses grow sales through outstanding customer service. With features such as live chat, chatbots, and ticketing, Tidio allows businesses to turn website visitors into loyal customers by offering real-time solutions to their problems, automating repetitive tasks, and integrating with all their work tools.

Tidio Facts

Pricing Model:Per User
Free Trial:Yes
Free Version:Yes

Tidio Pros & Cons

+Integrates with all work tools
+Provides exceptional customer support
+Automates up to 47% of repetitive answers

What is Tidio?

Tidio is a customer service software that helps small and medium businesses grow their sales through outstanding customer service. It offers live chat, chatbots, and ticketing features to turn website visitors into customers.

With Tidio, businesses can automate up to 47% of repetitive answers and workflows, which allows agents to advise on complex topics. The platform also offers sales chatbots designed to boost revenue by 10-25%, generate new leads, and move users through the sales funnel.

The software integrates with dozens of e-commerce tools and platforms in less than 5 minutes. The platform has received high ratings from its users, with 4.8 stars from 1,626+ reviews, 4.7 stars from 1,397+ reviews, and 4.8 stars from 395+ reviews.

Users have reported that Tidio has helped them increase their sales leads, conversion rates, and customer satisfaction rates. It offers a free-forever basic plan and a 7-day free trial for its paid subscription.

Tidio is a great solution for businesses looking to provide exceptional customer service and grow their sales.