What is Cody?
Cody is an AI-powered virtual employee that can assist businesses in various tasks such as answering questions, completing tasks, onboarding new hires, providing support and troubleshooting, and bringing new ideas and insights.
The tool works by searching all accumulated company data, including articles, PowerPoints, and PDFs, and sources the top 10 most relevant documents to create an answer to a question in seconds. It can be trained on a company’s specific business processes, such as support documentation, allowing teams to quickly troubleshoot any issues.
Cody is not a replacement for human employees, but rather an assistant designed to augment teams and allow them to focus on more important tasks and work more efficiently. It can boost employee efficiency by providing instant answers, ideas, and ready-made work, completing tasks faster, providing support and troubleshooting issues, brainstorming ideas, and giving suggestions.
The tool can also be customized by uploading various types of documents such as Word, PowerPoint, and PDFs, and it provides the sources used to come up with every answer for added peace of mind.
Cody is a secure platform that adheres to stringent third-party security standards and continuously works on enhancing its measures to provide exceptional protection tailored to a company’s needs.