Jimo is a product adoption and success platform that helps bridge the gap between users and product teams. With Jimo, product teams can build personalized product experiences to increase adoption and user engagement, while users can access help with almost any cognitive task, providing a great force multiplier for human ingenuity and creativity.

Jimo Facts

Pricing Model:Per User
Free Trial:Yes
Free Version:No

Jimo Pros & Cons

+No-code design builder
+Insightful in-product surveys & NPS
+Adoption and discovery without bugging developers

What is Jimo?

Jimo is a platform designed to bridge the gap between users and product teams, helping to increase adoption and user engagement. It offers a range of features to achieve this goal, including:

  • Adoption and discovery: Jimo enables collaboration between product managers, designers, and marketing teams to drive both product adoption and discovery.
  • Tailored Tours: Users can activate more quickly with hyper-targeted onboarding flows tailored to their needs, ensuring a seamless and personalized experience.
  • In-Product Surveys & NPS: Jimo provides insightful in-product surveys and Net Promoter Score (NPS) surveys to gather actionable feedback directly from users, allowing teams to make informed decisions.
  • In-App Announcements: Users can stay engaged and informed with timely and relevant in-app announcements, designed to increase user retention and feature adoption.
  • Concept Test Design for Product Insights: Teams can build engaging in-app interactions faster than ever, displaying them in-app as a topbar, pop-in, or snippet to boost engagement.
  • Enhanced Changelog: Jimo offers a beautifully designed changelog that provides users with a clear view of product evolution, fostering trust and inclusivity while promoting feature awareness and user satisfaction.
  • Integrations: Jimo can be seamlessly integrated with various tools such as Figma, Notion, Segment.io, Productboard, Jira, Zapier, Amplitude, and Hubspot.

Users have praised Jimo for its ease of use, powerful features, and friendly customer support. Companies like Waalaxy, Frech Future 40, and others have adopted Jimo to streamline their communication with users and internal teams, highlighting the work of their product and IT teams.

Jimo is a valuable tool for product and marketing teams looking to enhance user engagement and adoption.


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