Tom Gorski
User rank:
50
I am an Entrepreneur, SaaS Growth Expert, and Inbound Marketing Consultant. I have cofounded two Internet companies: InboundWay and SaasGenius, and helped large corporations such as Dell, 24HourFitness, and Blackberry grow their revenue. I am currently focused on helping software companies grow revenue with my new venture which can be found at www.saasgenius.com. SaaS companies are using SaasGenius to gain visibility and grow their businesses. With services offered by SaasGenius, SaaS providers can generate leads, develop partnerships, and run comarketing programs.
Full Name
Type of Work
Small Business
Display Name
Tom Gorski
Location
Warsaw
Email
Favorite Thing About SaaS
The SaaS vendor is responsible for upgrades
Job Title
CEO
Company name
SaaS Genius
Favorite Topics
Tom Gorski
SaaS Genius
4 years 9 months ago 16:56
Tom Gorski
SaaS Genius
3 years 9 months ago 13:35
Brand24 is our go-to tool for social listening
What do you like best?
Brand24 is our tool to deep search the Web. It allows us to keep an eye on what people are saying about our brand and employees. UX is so important for ease of use, and Brand24 has a great eye for it. Adding searches are very simple, getting your social media keywords loaded in and searching are simple and straight forward.What do you dislike?
Nothing in particular. In the past I had a few bugs but the support team helped me quickly. The team really cares whenever I report something.What benefits have you realized?
I am able to find news and best publications which are relevant to my business, especially those with a big influence score. This helps me to be always on top of the most relevant news. The mobile app is great for receiving notifications instantly.Recommendations to others considering Brand24
Start with research and determine what your needs are. There are lots of products out there for this type of service and give it a try with a trial. I went through that process and of the two or three that I was testing Brand24 was the one that I always get back to for most accurate information.
Tom Gorski
SaaS Genius
3 years 7 months ago 11:25
Just start using it and see how amazing it is
What do you like best?
Wrike has a lot of tools, and to name one as the best is hard. But for me, i have to say is the tasks - subtasks with dependencies, and the time tracking. This is what i always look for in a good project manager. The time-line report was very appreciated by my superior, he could see everything we were doing at once. The folder and project was awesome for us, because we have so many projects at the same time.What do you dislike?
Getting more integration would be recommendation that I hope to happen as currently, they are somewhat limited even though there is API option to do so.What benefits have you realized?
My partner and I were so scattered with our projects and work across multiple solutions (github, wunderlist, slack) and this combined everything into one solution.Recommendations to others considering Wrike
There aren't many project management apps that are flexible and scalable for small businesses. Wrike really has us covered from small to growing, and its super easy and fast for new employees to onboard.
Tom Gorski
SaaS Genius
4 years 9 months ago 16:54
GetResponse is an excellent tool for professional email campaigns
What do you like best?
Get Response answers the help line quickly, within 1-2 minutes. Since I sometimes struggle with small technical issues, it is important that I receive technical support when I need help. GetResponse provides it.What do you dislike?
Integration into existing SaaS programs could be better and more diverse.What benefits have you realized?
It has definitely been eye opening how much important it is to get in touch with your potential customers on a regular basis. There are other channels but with email you are able to deliver your specific messages to your customers without filtering them from social media sites.Recommendations to others considering GetResponse
GetResponse is an excellent tool for professional email campaigns, but I urge you to prepare dedicated list before making a switch.
Tom Gorski
SaaS Genius
4 years 9 months ago 16:58
The mobile features are one of the best I've experienced
What do you like best?
The mobile features are one of the best I've experienced. I also like the integration with Google Apps. Overall, this CRM is just very easy to use. They are quick to develop new and very useful updates!What do you dislike?
The document storage is good but has some room for improvement. I also think reporting is good but not great. Some lack of project management features is something that is sometimes needed in CRM as well.What benefits have you realized?
I love the fact that I know what is going on in business. There is no guessing anymore!Recommendations to others considering Base CRM
Like any CRM, you must devote yourself to understanding the product and what it can do for your business. Second, you have to commit to using it daily. If you can stick with it, you'll be happy with Base CRM. It is one of the CRMs I know that creates very simple updates.
No comments
Live Chat allows our customers to reach out to us faster
What do you like best?
LiveChat is a through system that allows our team to effectively correspond with prospects. This system also provides a rating system for our chatters along with graphs that report numbers of chats, peak times, and length of chats.What do you dislike?
I am not sure about this. But may be if they can offer more designs for their chat box, would be fantastic.What benefits have you realized?
Live Chat allows our customers to reach out to us faster. Some clients would prefer to communicate over the laptop rather than over the phone due to multiple reasons.Recommendations to others considering LiveChat
LiveChat is a great asset considering how much business is moving towards a mobile platform. It is also a great resources for those clients that are not as phone-savvy to use to get in contact with your organization.