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Outpost Facts

Pricing ModelPer User, Subscriber based
Free TrialYes
Free VersionNo


Email management for growing businesses. Outpost makes it easy to track, organize, and coordinate responses to customer emails.

Outpost is an easy–to–use team inbox solution, created by Palo Alto Software. Since 1988, we’ve been empowering small businesses around the world with the tools they need to be successful.

We developed Outpost as the antidote to one of our own struggles. Managing group inboxes like [email protected] and [email protected] is full of communication pitfalls. Lost messages, inconsistencies, and slow responses are just a few of the challenges teams face when multiple people are responding (or not responding) to messages in shared accounts.

Never miss a message or duplicate a response
See when team members respond to any email in any shared inbox. This prevents two people from replying to the same message.

Spend less time managing your email
Assign new messages to team members, so the right person responds to the right email. This way, you don’t waste time trying to manage it all yourself.

Deliver quicker customer support
Outpost is built for speed: custom notifications, response templates, and an internal messaging system help your team respond to emails quickly and efficiently.

No lost time, no dropped emails. Collaborate with your team directly in Outpost.
Try us for 30 days free of charge. No risk.

Unlimited mailboxes:
Manage [email protected][email protected], and [email protected] in one place.

Internal private notes:
Collaborate with your team before hitting send.

Assign a teammate:
Loop in the right people without copying and forwarding.

Message templates:
Answer common questions twice as fast.

Shared drafts:
Ensure every email is on point.

Take Control of Your Shared Email Today
Try Outpost Free for 30 Days
Just $9.95 per user, per month
No credit card required.

Key Features

  • Unlimited mailboxes
  • Internal private notes
  • Assign a teammate
  • Message templates
  • Shared drafts


Intended Users: Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported: Web-based
Supported Countries: Australia, Canada, Europe, United Kingdom, United States
Supported Languages: English
Support Options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials