Front App

Genius Score 50
Front App

Genius Score

50

Starting price$19/mo
Pricing modelPer User
Free TrialYes
Free VersionNo

Overview

Front is the first email management software for teams that integrates with the tools you already use. The Front email management & collaboration software provides enterprises with the fastest way to communicate with their customers.

Manage [email protected][email protected], or [email protected] shared inboxes with collaborative inbox for teams — everyone in your team has access to shared emails and is able to assign an email to a specific coworker, to create automated rules to reduce workload, or to collaborate on any customer conversation in teams.

Keep everything in one place — Front isn’t just for email. It brings all of your external messages — emails to [email protected] or [email protected], plus Twitter, Facebook Messenger, chat, and SMS — into one unified inbox.

Seamless internal communication — Great external communication relies on flawless internal collaboration. With Front you can assign, triage, and have a separate internal dialog around external messages that the customer never sees.

Sync with the tools you already use — Powerful integrations with everything from Salesforce to Github help you automate the grunt work of communicating at scale.

With Front, you can assign messages to teammates, write comments for internal collaboration, or set reminders to respond later. Templates let you quickly reply to common questions, and collision detection prevents multiple replies to the same message. Front also gives you analytics data to track your efficiency.

Front is widely used by customer service teams to increase customer conversation and respond faster with emails — or any communication channels used by their customers — and reach inbox zero every day.

Screenshots

Key Features

  • Email Management
  • Manage multiple email accounts
  • Manage support tickets as emails
  • Integrate with the tools you’re already using
  • Comment on email threads
  • Manage social messages
  • Assign emails to coworkers
  • Shared inboxes manageent ([email protected][email protected][email protected])
  • Multi-channel communication software

Specifications

Intended Users: Large Enterprises, Mid Size Business, Non-Profits, Public Administrations, Small Business
Devices Supported: Android, iPhone-iPad, Linux, Mac, Mobile Web App, Web-based, Windows, Windows Phone
Supported Countries: Asia, Australia, Brazil, Canada, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom, United States
Supported Languages: English
Support Options: FAQs, Knowledge Base, Phone Support, Video Tutorials

Pricing

Starting from: $19/month
Pricing model: Free Trial, Premium
Free Trial: 14 days trial (no credit card required)