Cloud Telephony services of Office24by7 delivers premium quality customer communication tools. Our solutions include IVR, Call/Contact Centre and In Host. Services include Missed Call, Bulk Voice Calls, Conference Calls, Virtual Number, Click to Call and OTP. Office24by helps companies get rid of old PBX machines with cloud solutions to automate communication with its customers.
Automate customer communication with SMART IVR of Office24by7. The cloud hosted service allows you to manage incoming calls by routing all calls to the right departments. With no additional installation, maintenance and upgradation cost, it is the perfect communication tool for you as your business grows. Office24by7’s SMART IVR allows you to create one number for your business.
Cloud Telephony solutions of Office24by7 help companies get rid of legacy PBX system that occupies space in office and requires maintenance. With services such as IVR system, Call Centre Services and Contact Centre Services companies can automate the entire customer communication and measure employee performance with detailed analytics report.
SMART IVR by Office24by7 routes every incoming call to the right department without human intervention. Users can choose to customize the routing as per convenience, play a pre recorded message if required, record calls and integrate post call survey to get feedback from customers.
Office24by7’s SMART Operator is a complete product to enhance the effectiveness of customer communication process by providing range of business solutions including Inbound, Outbound and Blended Call Centre Solutions.
- Cloud Telephony
- Call Center Software
- Toll Free
- IVR System
- Missed Call
- Virtual Number