MyOperator is a cloud-based call management system that provides solutions such as IVR, virtual number, toll-free number, cloud EPABX, automatic call distribution, call tracking & recording, reports etc. for business.
Below is a list of features that highlight how this is actually made possible:
It projects your company as big and professional which in turn helps improve your brand value and recognition. It also extends the reach of your business 24*7 and routes calls to the right departments for a faster point resolution.
It doesn’t require any hardware or software installation. This thereby helps save installation and additional infrastructural costs required while scaling up. Also, it allows you to work anywhere and anytime.
All your phone calls, be it the ones you made, received or missed are tracked. This not only helps you upgrade your customers’ experience but also ensures that no prospect is lost.
It helps in training your employees wherein they learn and understand real customer cases. It further helps improve business’ efficiency by giving an overall picture of how the organization is functioning both internally and externally.
It helps in retargeting those customers who showed interest in your website or product previously. Facebook and SMS remarketing are the ways that MyOperator offers to help you reconnect with your callers and repeat purchase.
65% of businesses consider phone calls their most valuable and highest quality source of leads. The reason is simple. The value of a call is very important to any business. Because missing calls amount to losing prospects and hence losing out on business profits. Here is where the need to have an effective call management system comes into play.
- Call tracking
- Call recording
- Automatic call distribution
- Analytical reports
- Live call transfer
- Sticky agents