Bpm'online is a global software company leading in the space of business process automation and CRM.
The company has been highly recognized as a market leader by key industry analysts. Its intelligent platform accelerates sales, marketing, service and operations for thousands of customers and hundreds of partners worldwide.
Organizations need systems that help align data, processes, and teams enabling them to better connect with digital native customers and rapidly adapt. The mission of bpm'online is to help companies accelerate.
Bpm’online sales is a cloud-based CRM that drives efficient sales processes and enables total control over the complete customer journey - from lead generation to loyal repeat sales. Employ out-of-the-box processes to manage the complete sales cycle — from lead to repeat sales. Keep track of “Sales Pulse” analytics in real time and plan tactics for each opportunity.
Bpm’online marketing is a holistic multichannel marketing management software powered by out-of-the-box best practice processes delivering demand generation excellence. Bpm’online marketing provides best practice processes for efficient lead management – from demand generation to lead nurturing, to final hand-off to sales. Make sure your sales team focuses only on qualified and sales-ready leads. Moreover, maintain a constant dialogue with your customers. Use email marketing tools to establish and maintain personalized communications with every customer. Optimize your communication strategy based on mass mail responses.
Bpm’online service is a cloud application with out-of-the-box processes for full-cycle service management. Effectively orchestrate service processes to create a single point of contact for your customers. Automate service processes based on ITSM best practices and ITIL recommendations and deliver high-touch omnichannel customer experiences.
Bpm’online studio is the unique synergy of business processes management and case management technologies that provide organizations with powerful tools to easily manage and optimize business processes. Leverage intelligent BPM tools to swiftly design, execute and optimize processes and boost operational efficiency at your organization.
- 360° customer view
- Collaboration tools
- Business Process Management
- Orders and invoices
- Field sales management
- Sales forecasting
- Contract management
- Lead management
- Document flow automation
- Mobile sales
- System designer
- Marketing campaign management
- Event management
- Business process management
- Omnichannel communications