Chatchamp is a SaaS for e-commerce shops that enables them to use instant messengers (e.g. Facebook Messenger) as the new marketing channel.
Using chatchamp, shops can automatically send out highly targeted messages (based on shop & chat interactions) to their customers, increasing their sales and boosting their CLV.
Directly integrateable with the biggest shop systems (e.g. Shopify, Woocommerce, custom) and a set-up time of 5 min, customers can immediately start building customized and automated marketing campaigns for their customer.
Chatchamp is used by companies to increase conversion, repeat-purchase, newsletter subscriptions, customer retention and customer experience. This is enabled through a marketing campaign builder that allows customers to set-up campaigns such as retargeting campaigns (e.g. abandoned cart reminders), flash-sales campaigns (% discounts) or customer experience campaigns. Once this has been set-up, customers can go even further by creating segmented campaigns or and optimizing their conversion-rate using A/B testing. Campaigns can be scheduled for optimal delivery along the customer journey.
Through it's detailed analytics, customers can exactly track how chatchamp affects their business and how much extra revenue they make month over month. Furthermore, the dashboard shows statistics such as the open-rate, click-through-rate and many more.
Since chatchamp makes use of Facebook Messenger, customers can expect much higher open-rates, delivery rates and conversion rates than over conventional e-mail.
- Detailed Analytics
- Campaign Builder
- Abandoned Cart Reminder
- Order Confirmation
- Parcel Tracking Information
- Newsletters via Chat
- Personalized Targeted Messages
- Data Export
- A/B Testing
- Sequence Builder