Chat.io’s multichannel chat platform makes it easy for businesses to talk to their website visitors and convert them into customers, from anywhere. Using chat.io helps to diversify the channels through which customers can make contact - website, SMS, email or social media channels like Facebook or Twitter. It can be much faster and more informative to prospects than email and that makes sales easier and more productive.
With chat.io, it is possible to offer a 24/7 customer service to customers. It serves as an easy-to-use live chat tool during the day and after work hours enables communication with clients by storing their messages. Each conversation is stored without an expiration date which makes it easy to search for any information when needed. Other features include visitor analytics, real-time reporting, surveys, automatic and manual chat routing, and more.
Chat.io is offering a solution that’s unlike anything else on the market - an open platform for customers and developers to build on. With its open API and webhooks, chat.io provides all of the tools needed to customize or integrate with the application on a deep, core level and extend its functionalities.
From answering support queries to onboarding new customers, it can be used to facilitate every aspect of running a business. Hosting, retail, travel, governmental, manufacturing, education, finance – any industry can benefit from chat.io's communication platform.
Try chat.io for 14 days for free. No credit card, no commitments.
- Website monitoring
- Mobile applications
- Integration with Facebook Messenger
- Open API and webhooks
- Canned responses
- Unlimited user accounts
- Chat transcripts
- Persistent chat
- Chat supervision