Kapture is a business automation platform that helps organisations manage sales, operations and customer service through a dead simple interface. with a mobile first approach, kapture makes your business truly mobile. While Kapture works across all industries, they have customised offering for retail, education, media, ecommerce, healthcare, real estate etc.
Our platform includes :
1. Marketing campaigns
Manage all your marketing campaigns and get real time insights all from one place.
Lead source tracking
Monitor & Optimize Campaigns
Bulk E Mailer/ SMS Campaigns
2. Sales automation
Automate your entire sales processes so that your sales team is busy doing what they should do.
Pre-sales and post sales automation
Integrate all inquiry channels at one place
Manage daily meetings with automated reminders and notifications
Track your field sales team movements with GPS tracking
Set templates and automate mails, quotations, invoices etc.
Track conversion progress through the sales funnel
3. Manage Operations
Assign tasks, track progress and ensure smooth operations
Set order flow and approval matrix,
Clear orders in pipelines
Order status and delivery progress
4. Payments & Collections
Automate payment processes for faster payment cycles.
Sync accounts team with operation teams
Unified view of total - pending - received payments
Set payment due dates & automate followups
5. Communication Management
Funnel all customer conversations at one place and respond from one inbox.
Prioritize, assign and resolve customer queries
Set auto - responses to queries
Collaborate with teams to solve complex queries
Measure customer satisfaction
6. Business Intelligence
Gain in- depth business insights and measure productivity.
Over 350+ in built reports
choice of data/ graphical report formats
daily/weekly/monthly reports automatically sent to your email as per configuration.
State of the art custom report engine to create your own reports dashboard creation.
- crm software
- lead management
- sales crm
- marketing crm