UVdesk Helpdesk is a customer support platform serving customers with its productive and qualitative services. “Our motto is to make it easy for the customers to get in touch with the business processes and building a strong business relationship.” UVdesk is the sure short destination of enabling great customer service experience. The clarification of any solution in this helpdesk is really simple to try, install and use. Also includes a lightning fast interface which will keep your agents extremely productive, passionate and dedicated to helping customers in the best possible way. It offers highly user- friendly interface providing convenience to customers and benefits organization by freeing them from deployment complexities. It also allows customization of the entire service portal as per your choice without any complexity involved and no programming knowledge required.
“The goal as a company is to have a customer service that is not just the best but legendary” because a customer may forget what you said but they’ll never forget how you made them feel. UVdesk is carefully crafted to overcome the obstruction which any typical help desk has i.e. unhelpful automation and deliver some productive output for the users and let them experience a service which is far beyond the imagination.
Our all cynosure is centric towards customers. Customer happiness lies in the good quality service of the support agents. We have conquered the love of users by overcoming all the loopholes of the helpdesk and delighting them with the quality output as we believe that “a happy customer is equal to a satisfied one”.
- Mailbox- By configuring the mailbox ,it becomes easy to reply from the ticket system without login into the inbox.
- Workflow: It is triggering of some event when one action has been fired. It comprises of two parts namely automatic and manual.
- Form Builder: Create unlimited forms for your website.
- Facebook App Integration
- Twitter App Integration
- Disqus Engage
- Data Migration from multiple other Helpdesk System