Sugester

Overview

Sugester combines CRM, helpdesk, email, knowledge base building, live chat, and task management into a single package. Its simple interface and abundant features make it a good choice for small, but growing, companies.

Stop losing customers due to long response times. Sugester helps you collect and sort through incoming messages, assign team members to deal with each question and monitor their resolution. Providing stellar customer support has never been so simple.

Cut down on helpdesk costs by helping your customers help themselves. Sugester makes it easy to share how-to's, FAQs and solutions to common problems. Not every issue requires the involvement of your team. Publish help materials online to save money and provide a 24/7/365 support channel.

A good helpdesk has to monitor customer communications across all channels. With Sugester no customer question will fall through the cracks again: everything is collected and presented to your team on a single, clean page.

Sugester gives you the tools you need to effectively manage, edit, annotate, track and activate your customer database. Our CRM allows you to easily import your existing records and get to work immediately - adding notes, tags or reminders takes just a few clicks. Other useful features include mass mailing and call registering: in a pinch, it's all you need to get your sales operation up and running.

Sugester is the command center of your company - all this without any per user charges and with a 30 day free trial.

Key Features

  • no per-user charges
  • integrated email
  • easy data import/export
  • built-in task & project management
  • advanced charting and reporting
  • embeddable live chat
  • self-help knowledge base builder
  • canned replies and autoresponder
  • custom fields in CRM, tasks, projects and more
  • SMB-friendly pricing

Specifications

Pricing

Starting from:
$9/mo, or $6.30/mo if you buy for a year
Pricing model:
Free Trial:
Unlimited 30 day trial, no CC required

Screenshots

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