RepuGen is an online reputation management software that automates customer satisfaction monitoring. Text or email customers, measure their satisfaction with the help of an automated messaging system that can be customized and enables customers to express their grievances or appraisals easily.
It was developed under the supervision of Ajay Prasad who is a digital marketing expert and a serial entrepreneur who is helping businesses grow their businesses with customized web strategy.
RepuGen’s unique system filters dissatisfied customers and helps you address their issues before they post their reviews online. Manage & control this and every other aspect of your online reputation with a single responsive and intuitive dashboard.
Improve your business performance with in-depth customer feedback report and get an edge over your online and offline competitors.
Reputation used to be damage control for companies receiving bad reviews. RepuGen takes away the damage and allows business owners to control their responsiveness to potential online reviews even before they are posted. It’s an easy process that will favorably transform your business’s online perception, instilling in users the confidence they need to complete their purchase.
Key features of the software includes automatic messaging system to gather customer feedback, alerts, real time reporting and analytics for businesses. This software is perfect for all types of small and medium sized businesses out there.
- Online review monitoring
- Feedback collection
- Complaint Monitoring
- Notifications and alerts
- Real-time reporting
- In-depth reports to improve Business performance