Toonimo is a next-generation user experience platform that makes any online service intuitive and easy by providing site visitors with a concierge experience. Toonimo intelligently guides users with a personalized and interactive video-like overlay that is delivered when needed. This "site concierge" enhances a website’s usability and can effectively increase engagement, encourage self-service, reduce service costs, improve customer loyalty and increase conversion rates. Driven by an intelligent decision engine, the Toonimo platform is engineered to empower every website to better serve its visitors.
- Guide your website visitors through online customer facing processes including service and product selection, statement reviews, online payments and more. Toonimo’s seamless website overlay navigates users through the online service
channel and provides a seamless and connected customer experience. The SaaS platform revolutionizes the web user experience and solves user experience issues by delivering an interactive and personalized digital guide.
- Toonimo’s interactive overlay combines natural language and graphical coach marks that navigate users through websites. Engage your online visitors and deliver a personalized message while extending a full brand experience to your online channel.
- Tailored to work on any browser and any device, Toonimo’s digital walkthroughs offer focused guidance for new and returning visitors and users.
The interactive and personalized digital overlay promotes frictionless onboarding and improves user adoption.
- audio-visual walkthroughs
- training software
- user experience