We help companies to improve product adoption by designing interactive guides and help pages without coding. By using our UI, non-technical product staff can create interactive tutorials, in-app messages, and reusable guides in minutes.
It's much easier and faster way to design user onboarding than insourcing for a couple of reasons:
1) No developer working hour required
2) UserGuiding Assistant providing 24/7 customer support
3) Built-in detailed analytics service
You can increase conversion rates:
Most new consumers make purchase related decisions during the first few minutes of engaging with your product. With UserGuiding, you can increase the number of leads to paid users.
You can decrease customer support cost:
Customer support operations are costly and typically answer the same questions. With UserGuiding’s Interactive Help Page, you can help your users whenever they are stuck.
And you maximize customer satisfaction:
To achieve a higher Net Promoter Score is easier with a well-designed onboarding. With UserGuiding you can make your product discoverable, ensuring your consumers are always happy.
Building a valuable SaaS product is not a simple business, and it requires considerable effort and high concentration. Since you designed the product and spent thousands of hours on it, you can use it with all features easily.
On the other hand, regardless of the usability of your software, using and adapting a brand new software is not comfortable at all. That means if you have a SaaS providing different solutions to your customers, you must be interested in user onboarding and product guides.
- User Onboarding, Product Adoption,
- Product Tour, Interactive Guides,
- Reusable Guides, Walkthroughs ,
- Customer Onboarding, Tutorials