A flawless customer experience is not just an added advantage but a must-have resource to ace your business. iTouchVision with its team comprising of individuals from various fields work to help companies grow their customer base using a right mix of Tactics and Technology.

iTouchVision’s Customer Service Software has multiple points of contact for the customer interaction; everything of which is captured on a cloud hosted platform. Exploiting all the SaaS benefits, data management, search, storage and access becomes 24×7 with much ease! The software is designed in a way that takes up minimum efforts and time of staff so they can be engaged in much more important tasks for productivity.

Being a company that has worked with over 300+ clients in a number of verticals, we have got an inside view of the entire system to identify what is exactly needed to boost up performance and success! What we develop at iTouchVision is customized to match each of the enterprise needs regardless of its size and nature. USER-FRIENDLY software, NATIVE mobile application, and CLOUD support is the set of resources to climb up the business success steps.

iTouchVision combines all the elements of a good Customer Service Software and adding its own technical perfection ensures that all our clients get the best! 365 days availability to provide 360-degree support across 24×7 days is what we offer to congregate our ties with each of our client enterprise. The modern age wants things to be INSTANT and ALWAYS, we make it POSSIBLE for them to reach out to your company in an organized manner with distinctive features and a personal bond for CRM.

Key Features

  • Dynamic eForms
  • Service Level Agreement
  • Dashboard Reporting
  • Customised Reports
  • Automated Workflow Engine
  • Broadcast and Notifications
  • Offline Integration
  • Rich Plugins
  • Payment Integration
  • History Capture



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