5starRocket is the most versatile and powerful online review management platform on the market. We offer a plethora of online review management features to help take your online reputation to a whole new level. 5starRocket’s online review management tools are fully customizable and are able to meet your business’s online reputation goals. So whether you are focused on Yelp reviews, Facebook, Google, or any other review platform, we’ve got the tools you need. Get ahead of customer complaints BEFORE they are posted online. 5starRocket offers a 30-day risk-free trial with full access to all our features.
What does 5starRocket do / Key Features?
1. Review monitoring: We sync with business online review platforms, like Google and Facebook, to alert you immediately of new reviews.
2. Automatic reminders: Send email reminders to customers that didn’t reply to your initial survey or ask them to share their feedback.
3. Multi-location support: Add multiple business locations so you can ask for feedback on each location, great for comparing your business locations!
4. Import & export contacts: From individual user upload to bulk CSV upload, and you can export all your customers in seconds too.
5. Mobile optimized: Everything we do is optimized for mobile. From our client back-end to our feedback pages and email templates.
6. Negative alerts: Receive email alerts when customers rate you low so you can follow-up to immediately and resolve any issues the client is experiencing.
7. Single or bulk email upload: Manually add one client email at a time or upload your client spreadsheet (CSV). This allows you to collect emails on site in real time with your staff when appropriate, or upload a file where you collect emails of clients.
- Works with a wide range of platforms (Google, Yelp, Facebook and many more!!!)
- Review monitoring
- Automatic reminders
- Multi-location support
- Import & export contacts
- Mobile optimized
- Negative alerts
- Advanced filters
- Single or bulk email upload