Top Tips From Leading Microsoft Office 365 Experts

Since 2011, workplaces have been implementing Microsoft Office 365 to streamline processes, improve efficiencies and enhance employee productivity.

According to CTECH Consulting Group’s Carl Fransen “There are over 180 monthly active users on the platform, with adoption rates increasing in numerous sectors.”  Fransen’s company is 100% focused on helping Calgary businesses implement a Managed Workplace to assist them in achieving corporate goals.

However, migrating to Microsoft Office 365 can be difficult, and reaping the benefits is easier said than done.

For example, resource-strapped organizations that decide to migrate without the aid of a consultant could forget to set the correct data storage location, which could impact both security and productivity.

“A consultant should help an organization avoid these roadblocks and make it easier for team members to adapt.” Fransen continues.

To overcome these risks, businesses are turning to consultants who specialize in these subscription services. Here are the top traits that Office 365 consultants should have:

Migration knowledge

Marius Nel with 360 Smart Networks says “Transitioning to Microsoft Office 365 can be incredibly challenging. The entire migration process is extremely difficult, particularly for those organizations that want to maintain some aspects of their on-premises infrastructure. Migration times for organizations with low bandwidth can be lengthy and there is a risk of losing data during this process.”

An Office 365 consultant should be an expert in migrations. From consolidating email to securely moving data in a way that meets compliance standards to ensure that team members receive access to their most critical apps, the right consultant can simplify the migration experience.

Addressing non-IT concerns

The top Microsoft Office 365 consultants should be knowledgeable to handle the most common technical issues associated with the subscription service.

Organizations that migrate to Microsoft Office 365 are often inundated with non-technical issues that prohibit employees from reaping the benefits. This includes data storage issues and access to the top apps that are most beneficial to employees.

Although most IT professionals are equipped to handle technical challenges, it is also critical to address the needs of non-IT members in an organization, such as the types of apps that they use and the documents that they need frequent access to.

“The right consultant should be able to bridge this gap between IT and non-IT team members by conducting a thorough analysis and audit,” Nel concludes.

Continual support

The job of an amazing Office 365 consultant isn't over after the initial migration. Instead, the consultant should provide ongoing support as the company transitions to the platform.

Brian Loughlin with Intelice Solutions shares “Office 365 is regularly changing and adding new features. Some channels are updated by Microsoft every six months and others on a monthly basis. A consultant should be familiar with each new update. This continual support should ensure that both the short-term and long-term goals of the company are achieved.”

Insight for all tools

Microsoft Office 365 comes with numerous tools and features, and some organizations neglect to leverage these solutions correctly.

In addition to software such as Word, Excel, Powerpoint, and Skype for Business, the platform features several tools that are great for the enterprises.

These services include enterprise social networking service Yammer, collaborative platform SharePoint and unified communication platform Microsoft Teams. A consultant should be an expert with each of these tools and can teach members how to benefit from them.

Security expert

Finally, an Office 365 consultant should be able to calm any security or compliance concerns.

It is common for organizations to be fearful about moving on-premises data to the cloud.

The right Office 365 consultant will involve stakeholders early in the migration process and will answer any security questions that they might have. Office 365 offers plenty of safeguards that prohibit data leakage, and a knowledgeable consultant provides the peace of mind that organizations deserve.

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