Top Delivery Management Trends

 

 

 

Latest best practices in delivery management. What processes your company needs to implement now to stay in trend?

 

Table of contents:

  1. Delivery management demand

  2. Unmanned deliveries

  3. IoT and planning

  4. Insourcing supplies

  5. Online tracking

  6. Delivery control

  7. Big data

  8. Openness to change

 

Delivery management demand

According to Akveo, more and more customers are in need of delivery every day. This explains the rise in the number of delivery management solutions. Modern platforms have many features that enable optimal and efficient management. They allow you to prioritize tasks, conduct accurate analysis and use fewer resources. Thanks to modern solutions, the entire cycle from start to finish can be controlled by managers. Getting feedback qualitative analysis is the basis for correcting bugs. All this is necessary to improve the efficiency of the business. To understand the trend in the delivery area, companies need to be aware of current trends. In this article, we will talk about trends in software for a delivery business.

 

Unmanned deliveries

 

It may seem strange to you, but we are already on the verge of introducing self-driving cars. And the scope of their application will definitely affect delivery. This is no longer a fantasy, but a technology that is being tested at the moment. With the help of unmanned vehicles, it will be possible to deliver goods. They also plan to use drones. Human labor is important, but it has many limitations and consequences. For example, a person needs rest, which means that a driver cannot work around the clock. It is necessary to draw up a work schedule and dock replaceability. Unmanned delivery will significantly reduce costs. However, this solution also has its problems. For example, in some locations, it is illegal to use drones. These imposed restrictions entail some difficulties.

 

IoT and planning

The Internet of Things is more and more included in our lives. Delivery dispatch software is no exception. The latest innovative solutions use big data to manage delivery routes, forecast, and collect information in real-time. Such systems provide dynamic planning. If the traffic situation changes, the system will automatically reroute. This is a critical capability for delivery management. Being idle in traffic jams has many negative consequences.

 

Insourcing supplies

Outsourcing delivery is one of the trends of the last year. This solution is especially relevant for third-party logistics companies. A company that has a fleet of vehicles can pay drivers for local transportation. More and more companies are using their fleet to perform outsourced delivery. Indeed, there is a demand for this now, since not all companies are ready to maintain a huge vehicle fleet. But at the same time, they need constant transportation. For companies that already have an established delivery system, this is a new opportunity. They may not be engaged in the delivery of their own products, but provide services to another company.

 

Online tracking

 

It's no secret that delivery management services allow companies to monitor the operation of their fleet in real-time. For instance, by using delivery schedule apps. And it would seem that this is no longer a trend, but a long-established technology. Nevertheless, the more delivery service there is on the market, the more demanding the client becomes. It is important for the client to be aware of the status of their order. Also, it is vital to be able to contact the supplier. Customer satisfaction online comes first. That is why it is important not only to have data online within the company but also to provide it to the user. Transparency of order delivery data is one of the key criteria that a user fills up with a service. For companies, quality delivery management software with user-friendly delivery dashboard is a priority. And for customers, it is necessary to have a delivery driver tracking app that is easy to use.

 

Delivery control

It is important for modern customers to know about the order status. That is why there is a trend towards informing the user about the status of his order. If the package has been collected, you can notify the client about it. So he will be calm that she is not lost somewhere in the warehouse, but will soon be delivered. Let the customer track the entire delivery cycle of the order. Provide GPS tracking capabilities. Also, introduce action control. For example, if the parcel was delivered, then this must be recorded. Automatically ask for customer feedback on delivery. It is important to make the delivery process transparent not only for the company but also for the client himself. It is necessary to show him that he can control the situation. If the client is not aware of the delivery status of his order, then he begins to worry and doubt. This leaves an imprint on the impression of the service.

 

Big data

Big data is also a trend in the shipping industry. A huge amount of data is collected in shipping management. They are necessary for both the management and evaluation of the service. The data is on the rise as companies deploy multiple platforms, use large fleets. Upon contact with the customer, data is also collected. All these data subsequently become a source for analysis. Data is an information resource that companies can use to bring new improvements to the service. Big data is a resource that can be used with great value. However, it is also a big challenge for many companies that do not understand how to produce good analytics. When using high-quality delivery logistics software, the analysis is carried out in a couple of clicks. Dashboards help businesses to carry out analysis operations quickly and easily.

Here are some of the most important results received as a result of data analysis:

  • identifying problems

  • customer base analysis

  • understanding customer preferences

 

Openness to change

We live in a digital age. And in order to keep up with their competitors, you must always have an idea of ​​current trends. This is not just about your field, but about technology in general. For example, since drones and self-driving cars were once new, they are now being used in delivery. Track new technologies that are just beginning to be developed. Be open to adopting these technologies. For example, the current topic of bitcoin and blockchain may soon find applications to improve the supply chain. Companies that follow trends and new technologies will be able to quickly navigate. This means they will be one step ahead of their competitors.

 

In conclusion, it is important for both small and large companies to understand that technology will evolve. More and more solutions will appear. And the one who has time to keep track of new products, who can implement them, will be the first.



 

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