Samespace

Overview

An interaction platform to make, manage and monitor conversations over voice & chat.
For teams that like doing more with less.

Simple, scalable and close to being sexy, Samespace is a communication platform for customer-facing teams like sales, support and contact centers. Businesses can seamlessly engage with customers using voice or chat, monitor conversations as they happen and manage teams at scale.

You can learn more about Samespace by getting in touch with us on https://samespace.com

The missing connection between business and buyer, Samespace aims to simplify the communication process with your customers. It offers businesses the ability to manage and monitor all customer conversations while integrating seamlessly with their CRM. Through advanced automation, smart routing, real-time monitoring and in-depth analytics, Samespace is the one platform for all your communication.

For Sales teams: Call More. Close More -
- Reach more prospects with less work,
- Engage in relevant conversations
Minimize outreach time and identify gaps in your pipeline with Samespace for Sales.

For Contact Centers: Reply & Resolve Faster -
Match the right support, quickly resolve customer issues, build better brand loyalty.
Improve retention rates and create personalized experiences for each customer with Samespace for Contact Centers.

For VoIP Connectivity: Experience a stronger connection -
Global VoIP connectivity & improved voice quality for an uninterrupted conversation.

Key Features

  • Call & chat channels for communication
  • Real-time call monitoring
  • In-depth Reports
  • 100% Call Recording
  • Automated Dialling
  • Country-specific Caller IDs
  • Flexible CRM Integrations
  • Intelligent Routing
  • Powerful browser soft phone
  • Intuitive design for an exceptional agent user experience
  • Works along with a VoIP service
  • No training required

Specifications

Pricing

Starting from:
$39/month/agent
Pricing model:
Free Trial:
Just get in touch and we'll set you up!

Screenshots

  • Samespace Dock
  • Insights for customer conversations
  • Make & take calls from one dock

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