Clicktale

Overview

Clicktale believes that customers are much more than just data. Keeping this in mind, the company has developed state-of-art enterprise Digital Customer Experience (DCX) management solution to help businesses optimize engagement and maximize revenue generation through visitors’ interactions with a website. With its ready-to-use SaaS solution it seamlessly and easily mixes with and adds fresh insights and visualizations to conventional Web Analytics, Voice-of-Customer tools and A/B Testing.

This innovative website visitor engagement platform evaluates, understands and makes users’ interaction with a website by means of its different features Session playback, Click heatmaps, Mouse move heatmaps, Attention heatmaps, Scroll reach heatmaps, Campaign tracking, Mouse tracker, Link analytics, Bounce report, Mobile site analytics, JS errors tool, Conversion funnels, Side by side comparison, Form analytics, Optimize for touch devices and Page console for overview.

While its session playback keeps an eye on recording of the browser sessions to assess how the users move, navigate and click, different heatmaps including scroll reach heatmaps, click heatmaps, link analytics, attention heatmaps and mouse move heatmaps help to understand the portions visitors engage with the most. Form analytics check which fields site-visitors fill out without any effort and which they prefer to leave blank and it helps the businesses make it forms better and sans drop outs. With conversion funnels, visual graphic representation of the users’ page-to-page journey can be seen. Site efficiency tools check different reports like bounce reports and JS reports as well as access page console to overview page performance. It integrates with applications like ExactTarget and MailChimp.

Clicktale is a web-based service designed for a wide customer base including freelancers, mid to large sized enterprises, non-profit organizations, public administrations and even small businesses. Even Fortune 500 companies such as Lenovo, Walmart, Metlife, Adobe and The North Face belong to its clientele. 

Key Features

  • Session playback
  • Mouse move heatmaps
  • Click heatmaps
  • Attention heatmaps
  • Scroll reach heat maps
  • Campaign tracking
  • Mouse tracker
  • Link analytics
  • Conversion funnels
  • Form analytics
  • Side by side comparison
  • Mobile site analytics
  • Optimize for touch devices
  • Bounce report
  • JS errors tool
  • Page console for overview

Specifications

Pricing

Pricing model:

Screenshots

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