Samanage

Overview

Samanage is a cloud based IT asset management as well as IT service desk solution. With this tool businesses can get complete visibility as well as control of software and hardware by using hardware inventory, software inventory, and license compliance. Samanage can also be used as a IT service desk solution for prioritizing service delivery time and at the same time reduce workload through problems and changes, self-service portal, and service catalog.

Besides these, there are many more robust features of Samanage that have become extremely popular among businesses of all sizes. Those features are contracts and licenses, IT service catalog, problems & changes, SLA management, risk detection, knowledge base, integrations suite, mobile access, reports & API, CMDB, customization, active directory, benchmarking, and i18n.

With the help of IT service desk, businesses can effectively manage service as well as tickets and at the same time offer self-service portal having email integration facility. Another important feature of Samanage is the IT Asset Management solution, with the help of which a business can control as well as manage all the assets of the organization. You can use the Problems & Change feature for planning, implementing, and enforcing policies as well as procedures throughout the organization.

With the help of Samanage software you can not only track contracts but also the software licenses in an easy and clear manner. This software provides clients with a self-service portal that provide them the ability to resolve issues in an independent way. No matter where you are, you can always login to the account by using your mobile or tablet as mobile access feature is available.        

All these services have made Samanage one of the most sought after software among the business entitites including Arthritis Foundation, J.F.Brennan Company, Austin Raser, The Summit Church, Raleigh Police Department, Medifit, The Mosaic Company, and many more.

Key Features

  • IT Asset Management
  • IT Contract Management
  • Software Asset Management
  • IT Service Management
  • IT Inventory Management
  • Cloud-based ITSM
  • IT Service Desk
  • IT Help Desk
  • Software License Management
  • Hardware Warranty Management
  • ITIL ready

Specifications

Pricing

Starting from:
$150.00/month
Pricing model:
Free Trial:
Available (No Credit Card required)

Screenshots

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