Front App

Overview

Front is the first email management software for teams that integrates with the tools you already use. The Front email management & collaboration software provides enterprises with the fastest way to communicate with their customers.

Manage support@, sales@ or info@ shared inboxes with collaborative inbox for teams — everyone in your team has access to shared emails and is able to assign an email to a specific coworker, to create automated rules to reduce workload or to collaborate on any customer conversation in teams.

Keep everything in one place — Front isn’t just for email. It brings all of your external messages -- emails to support@ or sales@, plus Twitter, Facebook Messenger, chat, and SMS -- into one unified inbox.

Seamless internal communication — Great external communication relies on flawless internal collaboration. With Front you can assign, triage and have a separate internal dialog around external messages that the customer never sees.

Sync with the tools you already use — Powerful integrations with everything from Salesforce to Github help you automate the grunt work of communicating at scale.

With Front, you can assign messages to teammates, write comments for internal collaboration or set reminders to respond later. Templates let you quickly reply to common questions, and collision detection prevents multiple replies to the same message. Front also gives you analytics data to track your efficiency.

Front is widely used by customer service teams to increase customer conversation and respond faster with emails — or any communication channels use by their customers — and reach inbox zero everyday.

Key Features

  • Email Management
  • Manage multiple email accounts
  • Manage support tickets as emails
  • Integrate with the tools you're already using
  • Comment on email threads
  • Manage social messages
  • Assign emails to coworkers
  • Shared inboxes manageent (support@, sales@, info@)
  • Multi-channel communication software

Specifications

Pricing

Starting from:
$19/month
Pricing model:
Free Trial:
14 days trial (no credit card required)

Screenshots

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