Commence CRM is a comprehensive solution that rivals higher products costing much more. Targeted specifically at small to mid-size businesses Commence CRM is ideal for companies that require more functionality then basic low cost CRM systems provide, but not the cost and complexity of enterprise level solutions. Deployable in the cloud or on-premise, Commence CRM offer a suite of applications for account and contact management, activity management, group calendaring, lead qualification and scoring, sales opportunity management, marketing campaign management, Help Desk ticketing and a customer portal, project management and advanced text and graphical reporting. Commence CRM integrates with MS Outlook and Gmail and offers a mobile capability for access anytime, anywhere and from any device.
Commence CRM is differentiated by several specific features such as; internal workflow business processes, account and lead ranking, scoring and color coding, and an automated organization chart. In addition, the product offers a level of customizability not offered in competitive product at Commences price point. Flexibility has been the hallmark of Commence CRM for two decades. System administrators can customize the product without a third party or programmer intervention. In addition, there are no limitations as to the number of users or amount of data that can be stored.
Another key aspect of Commence CRM is the company’s support staff which consists of highly trained experienced professionals with a background in sales, marketing and customer service. This team engages in every installation to ensure a successful implementation and that customers realize a rapid return on their investment. Core personnel are in the United States and Europe have supported thousands of installations around the world.
Commence is a trusted name in CRM and should be on your shortlist.
- Acount & Contact Management
- Activity Management
- Sales Opportunity Management
- Customer Service Help Desk Ticketing
- Project Management
- Group Calendaring & Scheduling
- MS Outlook and GMail integration
- Mobile Access