UNDERSTAND YOUR CUSTOMERS WITH OUR REPUTATION MANAGEMENT TOOLS
Four essential tools in one suite your small & local business needs to monitor and control your online reputation.
Listings: Check and verify your business listings’ details on all directories and add new ones on recommended websites.
Reviews: Monitor reviews on external websites and social media and replay to them in order to build trust and credibility.
Feedback: Send feedback request by email or install our feedback widget on your website and manage your testimonials in one place.
Mentions: Scan the Internet and breakdown your brand and other keywords mentioned in articles, comments and review websites.
Monitor your business’ online reputation and track what people are saying about you.
People are talking about your brand or your business online, and you want to know about it. As a small business, it’s important to monitor your online reputation. Gaining the trust of consumers will make or break your company. Positive reviews and word of mouth marketing equate to trust and most people flock to online sites to review a business or get the opinion of friends and acquaintances. It’s essential to your business that you monitor what customers are saying so that you can promote the positive reviews and make amends with the negative. Monitoring what people say about your business and products may seem overwhelming, but we have the right tools to help you monitor your online reputation and intervene where it is needed before is too late.
- Reputation Management Tools
- Listings Management Tool
- Reviews Management Tool
- Feedback Management Tool
- Mentions Monitoring Tool
- Cloud Reputation Manager
- Online Reputation
- Local Business Tools
- Website integration
- Email Feedback Generator